Title: Getting an Error During Sync
Last modified: March 18, 2019

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# Getting an Error During Sync

 *  Resolved [stoi2m1](https://wordpress.org/support/users/stoi2m1/)
 * (@stoi2m1)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/getting-an-error-during-sync/)
 * During sync I am getting the following error.
 * Invalid request parameters (get_product_ids_by_collection_ids)
 * I am using
    WordPress: 4.6.14 WP Shopify (v1.2.9) by WP Shopify
 * I realize my version are a bit out of date, but I can not move forward with upgrading
   until I have fully tested current versions.
 * I was able to synchronize my store within the last couple of weeks with no issue
   but today I am getting an error message I can not get passed. I have cleared 
   transient cache, cleared all data and sync still errors out with the same message.
 * It may be possible something I changed in my Shopify store is causing this or
   Shopify has changed something my version of wp-shopify no longer supports. Do
   you have any insight or input which may help me?
 * Thanks,
    Jesse

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [andrewmrobbins](https://wordpress.org/support/users/andrewmrobbins/)
 * (@andrewmrobbins)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/getting-an-error-during-sync/#post-11326215)
 * [@stoi2m1](https://wordpress.org/support/users/stoi2m1/) Hey Jesse,
 * I’m unable to release a new version right now, but I’ve pushed out a hotfix to
   the current version of the plugin (1.3.4). Can you please try reinstalling to
   see if that fixes the issue?
 *  Plugin Author [andrewmrobbins](https://wordpress.org/support/users/andrewmrobbins/)
 * (@andrewmrobbins)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/getting-an-error-during-sync/#post-11367069)
 * This can be resolved by re-installing version `1.3.4`.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Getting an Error During Sync’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [andrewmrobbins](https://wordpress.org/support/users/andrewmrobbins/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/getting-an-error-during-sync/#post-11367069)
 * Status: resolved