Title: getting critical error using plugin
Last modified: November 6, 2020

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# getting critical error using plugin

 *  Resolved [kitchenpackets](https://wordpress.org/support/users/kitchenpackets/)
 * (@kitchenpackets)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/getting-critical-error-using-plugin/)
 * Hi I am gettin 2 critical site health issue when i use the cart abandon plugin
 * The REST API encountered an error Performance
    Your site could not complete a
   loopback request Performance
 * Also when i try to disable the plugin i get the following error any help is very
   much appreciated
 * “When disabling the plugin, woo-cart-abandonment-recovery, a site failure occurred.
   Because of this the change was automatically reverted”

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [CartFlows Team](https://wordpress.org/support/users/cartflows/)
 * (@cartflows)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/getting-critical-error-using-plugin/#post-13627914)
 * Hello [@kitchenpackets](https://wordpress.org/support/users/kitchenpackets/),
 * Thank you for reaching out to us.
 * Can you please share some screenshots of the errors or share the error log with
   us?
 * It will help us to identify the cause of the error?
 * Looking forward to hearing from you.
 *  Plugin Support [CartFlows Team](https://wordpress.org/support/users/cartflows/)
 * (@cartflows)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/getting-critical-error-using-plugin/#post-13670980)
 * Hello [@kitchenpackets](https://wordpress.org/support/users/kitchenpackets/),
 * Since we haven’t heard back from you here,
 * We are going to go ahead and close out this thread. Feel free to start a new 
   thread if you have further issues.
 * Thanks! 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘getting critical error using plugin’ is closed to new replies.

 * ![](https://ps.w.org/woo-cart-abandonment-recovery/assets/icon-256x256.gif?rev
   =3370405)
 * [Cart Abandonment Recovery for WooCommerce – Recover Lost Sales with Automated Emails](https://wordpress.org/plugins/woo-cart-abandonment-recovery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-cart-abandonment-recovery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-cart-abandonment-recovery/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-cart-abandonment-recovery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-cart-abandonment-recovery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-cart-abandonment-recovery/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [CartFlows Team](https://wordpress.org/support/users/cartflows/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/getting-critical-error-using-plugin/#post-13670980)
 * Status: resolved