Title: Getting Curl Timeout error
Last modified: March 14, 2025

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# Getting Curl Timeout error

 *  [Hasaanch](https://wordpress.org/support/users/hasaanch/)
 * (@hasaanch)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/getting-curl-timeout-error/)
 * Hi Dinesh, 
   I am having an issue with license Activation. I am getting a curl
   Timeout error. Event though there’s no such limitation on my server.
 * I have verified your ip isn’t blocked by my servers or limited in any matter.
 * `cURL error 28: Connection timeout after 10001 ms`
 * Can you please check on the issue.
 * cURL error 28: Connection timeout after 10001 ms
 * I am adding licesnse information and status directly into database until it’s
   fixed.
 * Thanks In advance.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Dnesscarkey](https://wordpress.org/support/users/dnesscarkey/)
 * (@dnesscarkey)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/getting-curl-timeout-error/#post-18361836)
 * Hi [@hasaanch](https://wordpress.org/support/users/hasaanch/),
 * Thanks for reaching out. Could you check if your server can make a cURL request
   to dineshkarki.com.np? wanted to ensure there are no security measures or firewall
   rules blocking the connection, as these can sometimes interfere with license 
   activation. May be you can ask your hosting provider to check on this.
 * Best,
   Dinesh
 *  Thread Starter [Hasaanch](https://wordpress.org/support/users/hasaanch/)
 * (@hasaanch)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/getting-curl-timeout-error/#post-18362734)
 * Hi Dinesh, 
   Thanks for your speedy reply.
 * I checked doing Curl to your domain and it’s giving timeout, where on my local
   machine it’s doing on the spot.
 * I manage the server on my own, I am using Plesk. I am using Fail2Ban only and
   I checked it and your ip is not in the blacklist. I even added it to whitelist
   but still timeout. 
   Is it possible that my server IP might be blocked from your
   end? Let me know if it’s possible, I will send you my IP Address to check.
 *  Plugin Author [Dnesscarkey](https://wordpress.org/support/users/dnesscarkey/)
 * (@dnesscarkey)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/getting-curl-timeout-error/#post-18365743)
 * Thanks for checking. I’ve also reviewed our IP blacklist, and there are no blocked
   IPs on our end. Based on past cases, some server settings can cause this issue,
   especially if the license activation page reloads without any error message.
 * Here are a few things you might want to check:
    1. **CDN Settings:** If you’re using a CDN, try disabling it temporarily. Some 
       users have reported that disabling the OVH CDN resolved similar issues.
    2. **Firewall & Security Settings:** Even if Fail2Ban isn’t blocking our IP, other
       security layers (like ModSecurity or Imunify360) might be interfering with external
       requests. It could be worth checking their logs.
    3. **Cloudflare & Caching:** If Cloudflare is enabled, try:
    4.  - Clearing the cache for the domain and verification endpoint.
        - Disabling Edge Cache TTL or setting it to a low value to avoid caching security
          pages.
 * Let me know if any of these help.
 * Best,

Viewing 3 replies - 1 through 3 (of 3 total)

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 * 3 replies
 * 2 participants
 * Last reply from: [Dnesscarkey](https://wordpress.org/support/users/dnesscarkey/)
 * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/getting-curl-timeout-error/#post-18365743)
 * Status: not resolved