Title: Getting ERR_HTTP2_PROTOCOL_ERROR when try to access Sync page
Last modified: October 28, 2023

---

# Getting ERR_HTTP2_PROTOCOL_ERROR when try to access Sync page

 *  Resolved [jayeshmahajan23](https://wordpress.org/support/users/jayeshmahajan23/)
 * (@jayeshmahajan23)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/getting-err_http2_protocol_error-when-try-to-access-sync-page/)
 * Hi Team,
 * We are using 4.7.1 version of ElasticPress, when we are trying to access sync/
   reports page we are getting ether 504 or ERR_HTTP2_PROTOCOL_ERROR
 * can you please help to provide solution for same, we have more than 50k posts

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Felipe Elia](https://wordpress.org/support/users/felipeelia/)
 * (@felipeelia)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/getting-err_http2_protocol_error-when-try-to-access-sync-page/#post-17178915)
 * Hi! It is probably happening because the indexable content report is timing out.
   You can disable that specific report by adding this snippet to your codebase:
 *     ```wp-block-code
       add_filter(
       	'ep_status_report_reports',
       	function( $reports ) {
       		unset( $reports['indexable'] );
       		return $reports;
       	}
       );
       ```
   
 * As [we don’t provide support here](https://wordpress.org/support/topic/read-before-posting-12/),
   if you have any follow-up questions, please open an issue in our [GitHub repository](https://github.com/10up/ElasticPress).
   Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Getting ERR_HTTP2_PROTOCOL_ERROR when try to access Sync page’ is closed
to new replies.

 * ![](https://ps.w.org/elasticpress/assets/icon-256x256.jpg?rev=2458479)
 * [ElasticPress](https://wordpress.org/plugins/elasticpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/elasticpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/elasticpress/)
 * [Active Topics](https://wordpress.org/support/plugin/elasticpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/elasticpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/elasticpress/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Felipe Elia](https://wordpress.org/support/users/felipeelia/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/getting-err_http2_protocol_error-when-try-to-access-sync-page/#post-17178915)
 * Status: resolved