Title: Getting error during scan
Last modified: May 8, 2024

---

# Getting error during scan

 *  Resolved [deanbonnici979](https://wordpress.org/support/users/deanbonnici979/)
 * (@deanbonnici979)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/getting-error-during-scan-2/)
 * The error occurred
   Internal server error.Stage: frontend_analysis
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgetting-error-during-scan-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/getting-error-during-scan-2/#post-17741009)
 * Hello,
 * Are there any PHP errors in your webserver’s PHP logs? You can ask your hosting
   support about this.
 *  Thread Starter [deanbonnici979](https://wordpress.org/support/users/deanbonnici979/)
 * (@deanbonnici979)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/getting-error-during-scan-2/#post-17741020)
 * Thanks Serge
   Getting this:[Wed May 08 21:39:50.603041 2024] [fcgid:warn] [pid
   13536] [client 122.104.85.57:50002] mod_fcgid: read data timeout in 31 seconds,
   referer: [https://www.corporateconnect.co.nz/cc_wp/wp-admin/options-general.php?page=spbc&spbc_tab=scanner](https://www.corporateconnect.co.nz/cc_wp/wp-admin/options-general.php?page=spbc&spbc_tab=scanner)
 *  Thread Starter [deanbonnici979](https://wordpress.org/support/users/deanbonnici979/)
 * (@deanbonnici979)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/getting-error-during-scan-2/#post-17741026)
 * I increased timeout and running ok now. Thank you for your support.
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/getting-error-during-scan-2/#post-17741115)
 * We were happy to help. If you have a moment, could you please leave us some feedback?
   We would be very grateful.
 * Just follow the link [https://wordpress.org/support/plugin/security-malware-firewall/reviews/](https://wordpress.org/support/plugin/security-malware-firewall/reviews/)
 * Best regards
 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [2 years ago](https://wordpress.org/support/topic/getting-error-during-scan-2/#post-17752936)
 * We haven’t received your reply in a few days, so I’m going to mark this topic
   as “resolved”.
   If you have any further questions, you can start a new topic anytime.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Getting error during scan’ is closed to new replies.

 * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712)
 * [Security Plugin, Firewall & Malware Scanner with Auto Removal](https://wordpress.org/plugins/security-malware-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/security-malware-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/security-malware-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/security-malware-firewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/security-malware-firewall/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/security-malware-firewall/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [SergeM](https://wordpress.org/support/users/serge00/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/getting-error-during-scan-2/#post-17752936)
 * Status: resolved