Title: getting error in Q&A Last modified: January 10, 2021 --- # getting error in Q&A * Resolved [anand99](https://wordpress.org/support/users/anand99/) * (@anand99) * [5 years, 5 months ago](https://wordpress.org/support/topic/getting-error-in-qa/) * ASKING ME TO SOLVE CAPTCHA ,HERE NO CAPTCH HAS BEEN ENABLED ALSO IT WOULD BE BETTER IF THERE IS OPTION TO CHANGE THE LOCATION OF Q&A SECTION (BEFORE OR AFTER REVIEW SECTION) [https://pasteboard.co/JIYIuqw.jpg](https://pasteboard.co/JIYIuqw.jpg) * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgetting-error-in-qa%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 11 replies - 1 through 11 (of 11 total) * Thread Starter [anand99](https://wordpress.org/support/users/anand99/) * (@anand99) * [5 years, 5 months ago](https://wordpress.org/support/topic/getting-error-in-qa/#post-13887838) * ok i think , found the issue it is a conflict with a plugin called Advanced noCaptcha& invisible Captcha and this issue is only there for non logged in users for logged in user this conflict issue is not there * also a copy of the question and a copy of answer must be send to the email id taken during the Q&A section - This reply was modified 5 years, 5 months ago by [anand99](https://wordpress.org/support/users/anand99/). * [nolfnolf](https://wordpress.org/support/users/nolfnolf/) * (@nolfnolf) * [5 years, 5 months ago](https://wordpress.org/support/topic/getting-error-in-qa/#post-13889324) * You can sort the order (put QnA above reviews) by editing the module->includes- >qna->class-cr-qna.php and change “priority” to 20 or something. * I found no easier way. Keep in mind this will be lost on the next plugin update. * I can’t get users to reply to a question. There’s no reply button. I can only do it from the back end. Any idea why? * Thread Starter [anand99](https://wordpress.org/support/users/anand99/) * (@anand99) * [5 years, 5 months ago](https://wordpress.org/support/topic/getting-error-in-qa/#post-13889657) * 1. Iam no expert in this, could you please send me the full php code to change the priority * 2. I hope the plugin conflict issue will be solved soon * 3.when someone ( guest user or other )asks any question, how will he know that his question has been answered . Therefore a notification (reply) must be send to his email id * [nolfnolf](https://wordpress.org/support/users/nolfnolf/) * (@nolfnolf) * [5 years, 5 months ago](https://wordpress.org/support/topic/getting-error-in-qa/#post-13890290) * It’s line 25 in the file. * ‘priority’ => 20, * If 20 won`t do it, just change the number to something else. * Thread Starter [anand99](https://wordpress.org/support/users/anand99/) * (@anand99) * [5 years, 5 months ago](https://wordpress.org/support/topic/getting-error-in-qa/#post-13890710) * I a new comer in this area and not an code expert , need full code so that I can copy and paste it in function.php * Plugin Support [cusrev](https://wordpress.org/support/users/cusrev/) * (@cusrev) * [5 years, 4 months ago](https://wordpress.org/support/topic/getting-error-in-qa/#post-13930462) * Thanks for using our plugin! * Please refer to this article on our support portal: [How to Change Order of the ‘Q & A’ Tab](https://help.cusrev.com/support/solutions/articles/43000611866-how-to-change-order-of-the-q-a-tab). * Thread Starter [anand99](https://wordpress.org/support/users/anand99/) * (@anand99) * [5 years, 4 months ago](https://wordpress.org/support/topic/getting-error-in-qa/#post-13931232) * the captcha issue is not solved even after the update , also i have added v3 google captcha code - This reply was modified 5 years, 4 months ago by [anand99](https://wordpress.org/support/users/anand99/). * Plugin Support [cusrev](https://wordpress.org/support/users/cusrev/) * (@cusrev) * [5 years, 4 months ago](https://wordpress.org/support/topic/getting-error-in-qa/#post-13934765) * Sorry, we can’t really do anything about the captcha that is added by another plugin that you have installed. Please check settings of that 3rd party plugin to disable the captcha on product pages or reach our to their support team for help. * Thread Starter [anand99](https://wordpress.org/support/users/anand99/) * (@anand99) * [5 years, 4 months ago](https://wordpress.org/support/topic/getting-error-in-qa/#post-13946014) * codes mentioned in [https://help.cusrev.com/support/solutions/articles/43000611866-how-to-change-order-of-the-q-a-tab](https://help.cusrev.com/support/solutions/articles/43000611866-how-to-change-order-of-the-q-a-tab) doesn’t work , also tried different priority numbers - This reply was modified 5 years, 4 months ago by [anand99](https://wordpress.org/support/users/anand99/). * Plugin Support [cusrev](https://wordpress.org/support/users/cusrev/) * (@cusrev) * [5 years, 4 months ago](https://wordpress.org/support/topic/getting-error-in-qa/#post-13951279) * The code snippet in the solution that you shared is correct. If it doesn’t work for you, then most likely you didn’t implement it properly. Can you please provide screenshots illustrating your implementation of the code snippet? * Plugin Support [cusrev](https://wordpress.org/support/users/cusrev/) * (@cusrev) * [5 years, 4 months ago](https://wordpress.org/support/topic/getting-error-in-qa/#post-14036926) * We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘getting error in Q&A’ is closed to new replies. * ![](https://ps.w.org/customer-reviews-woocommerce/assets/icon-256x256.png?rev =2532349) * [Customer Reviews for WooCommerce](https://wordpress.org/plugins/customer-reviews-woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/customer-reviews-woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/customer-reviews-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/customer-reviews-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/customer-reviews-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/customer-reviews-woocommerce/reviews/) * 11 replies * 3 participants * Last reply from: [cusrev](https://wordpress.org/support/users/cusrev/) * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/getting-error-in-qa/#post-14036926) * Status: resolved