Title: Getting Error Message
Last modified: January 17, 2026

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# Getting Error Message

 *  [pgmr](https://wordpress.org/support/users/pgmr/)
 * (@pgmr)
 * [4 months, 1 week ago](https://wordpress.org/support/topic/getting-error-message-25/)
 * I am getting the following message once a user fills out the form and presses
   submit;
   “There was an error trying to send your message. Please try again later.”(
   orange border – spam)This should take them to PayPal and send me an email with
   their information. I get the error message instead.
 * It is not spam. The user is requesting membership/renewal to our organization.
 * Any ideas how I can get through this?
 * Tim Lord
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgetting-error-message-25%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [4 months, 1 week ago](https://wordpress.org/support/topic/getting-error-message-25/#post-18789598)
 * See FAQ > [Why do I get an error message with an orange border?](https://contactform7.com/faq/i-get-an-error-message-with-an-orange-border-even-though-i-dont-use-akismet/)
 *  Thread Starter [pgmr](https://wordpress.org/support/users/pgmr/)
 * (@pgmr)
 * [4 months, 1 week ago](https://wordpress.org/support/topic/getting-error-message-25/#post-18790022)
 * No, my messages never get to the “inbound messages”. Something is stopping them
   before they are sent out, but I get the message in the orange border.
 * Tim Lord
 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [4 months, 1 week ago](https://wordpress.org/support/topic/getting-error-message-25/#post-18790250)
 * Spam messages are never sent out. Install Flamingo so that it captures all messages
   through Contact Form 7 forms, even if they are blocked as spam.
 *  Thread Starter [pgmr](https://wordpress.org/support/users/pgmr/)
 * (@pgmr)
 * [4 months, 1 week ago](https://wordpress.org/support/topic/getting-error-message-25/#post-18791141)
 * Flamingo says
 *  Submitted on: **Jan 17, 2026 at 14:12**
 *  Submission result: **spam**
 *  Spam log: reCAPTCHA response token is empty.
 * I have no idea what this means and how to fix it.
 * Tim Lord
 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [4 months, 1 week ago](https://wordpress.org/support/topic/getting-error-message-25/#post-18791537)
 * FAQ > [“Spam log: reCAPTCHA response token is empty.” What does this mean?](https://contactform7.com/faq-about-recaptcha-v3/#response-token-is-empty)

Viewing 5 replies - 1 through 5 (of 5 total)

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 * 5 replies
 * 2 participants
 * Last reply from: [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * Last activity: [4 months, 1 week ago](https://wordpress.org/support/topic/getting-error-message-25/#post-18791537)
 * Status: not resolved