Title: getting Error Message : Forbidden on restore function
Last modified: January 30, 2017

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# getting Error Message : Forbidden on restore function

 *  [neelmodi](https://wordpress.org/support/users/neelmodi/)
 * (@neelmodi)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/getting-error-message-forbidden-on-restore-function/)
 * I’ve used this plug-in successfully before, but this time it’s giving me an error.
   The backup was successful, got the .zip file URL. I’m importing into a fresh 
   install, and get an error that says “Error Message : Forbidden”
 * Any help?
 * Thanks
 * Neel

Viewing 1 replies (of 1 total)

 *  [MatthewCrump](https://wordpress.org/support/users/matthewcrump/)
 * (@matthewcrump)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/getting-error-message-forbidden-on-restore-function/#post-8942242)
 * Hey neelmodi,
 * I had the same Problem also until I worked out that the Settings I had from Amazon
   s3 where I hosted the file had the incorrect Permissions Now I don’t know if 
   your hosting from Dropbox, Drive or s3 but if you are then make sure that the
   Permissions are set to Read for Everyone.
 * I hope this Helped
 * -Matthew

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [MatthewCrump](https://wordpress.org/support/users/matthewcrump/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/getting-error-message-forbidden-on-restore-function/#post-8942242)
 * Status: not resolved