Title: getting error since update Last modified: August 22, 2016 --- # getting error since update * [8bar](https://wordpress.org/support/users/8bar/) * (@8bar) * [11 years, 6 months ago](https://wordpress.org/support/topic/getting-error-since-update/) * I updated today and now get “Fatal error: Internal Zend error – Missing class information for in /home/…/wp-content/plugins/google-analytics-for-wordpress/ admin/api-libs/oauth/class-api-oauth.php on line 5” * I can’t deactivate. When I try, I just get this error message. * [https://wordpress.org/plugins/google-analytics-for-wordpress/](https://wordpress.org/plugins/google-analytics-for-wordpress/) Viewing 15 replies - 1 through 15 (of 41 total) 1 [2](https://wordpress.org/support/topic/getting-error-since-update/page/2/?output_format=md) [3](https://wordpress.org/support/topic/getting-error-since-update/page/3/?output_format=md) [→](https://wordpress.org/support/topic/getting-error-since-update/page/2/?output_format=md) * Thread Starter [8bar](https://wordpress.org/support/users/8bar/) * (@8bar) * [11 years, 6 months ago](https://wordpress.org/support/topic/getting-error-since-update/#post-5569500) * There seems to be a conflict with Jetpack plugin. I deactivated Jetpack and your plugin is working again. I am now able to deactivate analytics. * [Zee](https://wordpress.org/support/users/laserjobs/) * (@laserjobs) * [11 years, 6 months ago](https://wordpress.org/support/topic/getting-error-since-update/#post-5569549) * I think it is related to an APC bug I have reported it at Github [https://github.com/Yoast/google-analytics-for-wordpress/issues/216](https://github.com/Yoast/google-analytics-for-wordpress/issues/216) * [oliver826](https://wordpress.org/support/users/oliver826/) * (@oliver826) * [11 years, 6 months ago](https://wordpress.org/support/topic/getting-error-since-update/#post-5569650) * I don’t have Jetpack and I’m getting the same “fatal error” message. Then, it locks me out completely from the admin pages. Not sure how to get back into the site to fix it. Anyone hear anything from Yoast? [http://indynjtl.org](http://indynjtl.org) Thanks. * Thread Starter [8bar](https://wordpress.org/support/users/8bar/) * (@8bar) * [11 years, 6 months ago](https://wordpress.org/support/topic/getting-error-since-update/#post-5569652) * Maybe you can manually remove the Yoast plugin from your wp-content/plugins folder? * [oliver826](https://wordpress.org/support/users/oliver826/) * (@oliver826) * [11 years, 6 months ago](https://wordpress.org/support/topic/getting-error-since-update/#post-5569653) * Yes, I was in the server starting to do that, but it seems that after about 10 minutes, the problem corrects itself. I can get back into the admin again. Thanks! * [Zee](https://wordpress.org/support/users/laserjobs/) * (@laserjobs) * [11 years, 6 months ago](https://wordpress.org/support/topic/getting-error-since-update/#post-5569667) * oliver I see you are also using GoDaddy for hosting. I am pretty sure it is the implementation of APC causing the problem ([https://bugs.php.net/bug.php?id=59298](https://bugs.php.net/bug.php?id=59298)). Until Google Analytics by Yoast code is patched you can turn it off in php5.ini as seen here [https://support.godaddy.com/help/article/7910/disabling-apc-on-your-hosting-account](https://support.godaddy.com/help/article/7910/disabling-apc-on-your-hosting-account) * Thread Starter [8bar](https://wordpress.org/support/users/8bar/) * (@8bar) * [11 years, 6 months ago](https://wordpress.org/support/topic/getting-error-since-update/#post-5569668) * I tried to follow up on what APC is, but don’t really get it. If I disable APC, will that impact my site negatively? * [oliver826](https://wordpress.org/support/users/oliver826/) * (@oliver826) * [11 years, 5 months ago](https://wordpress.org/support/topic/getting-error-since-update/#post-5569692) * Looks as if Google Analytics submitted a new patch. Works okay now. Thanks everyone. * [OJOSA](https://wordpress.org/support/users/ojosa/) * (@ojosa) * [11 years, 5 months ago](https://wordpress.org/support/topic/getting-error-since-update/#post-5569693) * The last update worked fine for me, but when I updated today there was no way to access my /wp-admin pages. They were completely blank. * I deleted the plugin via FTP and everything is working again. Going to have to return to the last version. * **Edit:** This worked perfectly for me: [https://wordpress.org/support/topic/back-end-broken-after-update-524?replies=3#post-6334337](https://wordpress.org/support/topic/back-end-broken-after-update-524?replies=3#post-6334337) * Thread Starter [8bar](https://wordpress.org/support/users/8bar/) * (@8bar) * [11 years, 5 months ago](https://wordpress.org/support/topic/getting-error-since-update/#post-5569702) * Tried installing 5.2.5 * Warning: require_once(WPSEO_PREMIUM_PATHclasses/google/Google_Client.php): failed to open stream: No such file or directory in /home/…/wp-content/plugins/google- analytics-for-wordpress/admin/api-libs/googleanalytics/class-google-analytics- client.php on line 4 * Fatal error: require_once(): Failed opening required ‘WPSEO_PREMIUM_PATHclasses/ google/Google_Client.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/…/wp-content/plugins/google-analytics-for-wordpress/admin/api-libs/googleanalytics/ class-google-analytics-client.php on line 4 * dragged plugin out of wp-content/plugins folder (hope my database is OK after this) * [Tomas Mackevicius](https://wordpress.org/support/users/tomasm/) * (@tomasm) * [11 years, 5 months ago](https://wordpress.org/support/topic/getting-error-since-update/#post-5569703) * This latest update just broke access to WP admin on two separate sites on two separate hosts (one on regular shared hosting, one on VPS). * Site on shared hosting produced (when trying to access WP admin): * ``` Warning: require_once(WPSEO_PREMIUM_PATHclasses/google/Google_Client.php) [function.require-once]: failed to open stream: No such file or directory in /home/.../public_html/wp-content/plugins/google-analytics-for-wordpress/admin/api-libs/googleanalytics/class-google-analytics-client.php on line 4 Fatal error: require_once() [function.require]: Failed opening required 'WPSEO_PREMIUM_PATHclasses/google/Google_Client.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/.../public_html/wp-content/plugins/google-analytics-for-wordpress/admin/api-libs/googleanalytics/class-google-analytics-client.php on line 4 ``` * Site on VPS just give an empty blank page (when trying to access WP admin) 🙁 * [Tomas Mackevicius](https://wordpress.org/support/users/tomasm/) * (@tomasm) * [11 years, 5 months ago](https://wordpress.org/support/topic/getting-error-since-update/#post-5569704) * Overall I don’t remember a day I would NOT get update for Yost Analytics or SEO plugins, I don’t think that constantly pushing daily updates is a good practice… * [Tomas Mackevicius](https://wordpress.org/support/users/tomasm/) * (@tomasm) * [11 years, 5 months ago](https://wordpress.org/support/topic/getting-error-since-update/#post-5569705) * I used FTP to rename plugin folder in the attempt to regain access to admin panel. Before plugin got deactivated I got these errors: * ``` Warning: fopen(/home/.../public_html/wp-content/plugins/google-analytics-for-wordpress/googleanalytics.php) [function.fopen]: failed to open stream: No such file or directory in /home/.../public_html/wp-includes/functions.php on line 4004 Warning: fread() expects parameter 1 to be resource, boolean given in /home/.../public_html/wp-includes/functions.php on line 4007 Warning: fclose() expects parameter 1 to be resource, boolean given in /home/.../public_html/wp-includes/functions.php on line 4010 ``` * [ravikiran248](https://wordpress.org/support/users/ravikiran248/) * (@ravikiran248) * [11 years, 5 months ago](https://wordpress.org/support/topic/getting-error-since-update/#post-5569706) * Guys, facing the same issue Can anyone explain how to solve it step-by-step ? * [Taco Verdonschot](https://wordpress.org/support/users/tacoverdo/) * (@tacoverdo) * [11 years, 5 months ago](https://wordpress.org/support/topic/getting-error-since-update/#post-5569707) * We’ve rolled back the faulty version. Please take the following steps to recover your website: * Go into your website with FTP * Remove the Google Analytics by Yoast plugin folder * You can now log in again. Do so. * Go to Plugins and install the working version of the plugin by following these steps: [Installation Guide](http://kb.yoast.com/article/118-installation-guide-for-google-analytics-for-wordpress) Viewing 15 replies - 1 through 15 (of 41 total) 1 [2](https://wordpress.org/support/topic/getting-error-since-update/page/2/?output_format=md) [3](https://wordpress.org/support/topic/getting-error-since-update/page/3/?output_format=md) [→](https://wordpress.org/support/topic/getting-error-since-update/page/2/?output_format=md) The topic ‘getting error since update’ is closed to new replies. * ![](https://ps.w.org/google-analytics-for-wordpress/assets/icon.svg?rev=2976619) * [MonsterInsights - Google Analytics Dashboard for WordPress (Website Stats Made Easy)](https://wordpress.org/plugins/google-analytics-for-wordpress/) * [Frequently Asked Questions](https://wordpress.org/plugins/google-analytics-for-wordpress/#faq) * [Support Threads](https://wordpress.org/support/plugin/google-analytics-for-wordpress/) * [Active Topics](https://wordpress.org/support/plugin/google-analytics-for-wordpress/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/google-analytics-for-wordpress/unresolved/) * [Reviews](https://wordpress.org/support/plugin/google-analytics-for-wordpress/reviews/) * 41 replies * 18 participants * Last reply from: [Lootoffers7](https://wordpress.org/support/users/lootoffers7/) * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/getting-error-since-update/page/3/#post-5569872) * Status: not resolved