Title: Getting “Error” while creating the folder
Last modified: May 24, 2020

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# Getting “Error” while creating the folder

 *  Resolved [hamrobazaar](https://wordpress.org/support/users/hamrobazaar/)
 * (@hamrobazaar)
 * [6 years ago](https://wordpress.org/support/topic/getting-error-while-creating-the-folder/)
 * I am using WordPress 5.4.1. I am getting an Error when trying to create a folder
   in FileBird. I deactivated the plugin twice and installed it again but same issue.
   Please help
 * Error: “Sorry! An error occurred while processing your request.”

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Ninja Team](https://wordpress.org/support/users/ninjateam/)
 * (@ninjateam)
 * [6 years ago](https://wordpress.org/support/topic/getting-error-while-creating-the-folder/#post-12885175)
 * Hi there,
 * Thanks for reaching out. That seems a conflict with another plugin. Please deactivate
   other plugins to test which cause the conflict.
    Let me know what you find.
 * Thank you so much.
 * Kelly
 *  Thread Starter [hamrobazaar](https://wordpress.org/support/users/hamrobazaar/)
 * (@hamrobazaar)
 * [6 years ago](https://wordpress.org/support/topic/getting-error-while-creating-the-folder/#post-12887870)
 * Thank you Ninja Team, That really helped. I updated all the pending plugins update
   and it worked.
 *  Plugin Author [Ninja Team](https://wordpress.org/support/users/ninjateam/)
 * (@ninjateam)
 * [6 years ago](https://wordpress.org/support/topic/getting-error-while-creating-the-folder/#post-12890619)
 * It’s great to hear that! Enjoy FileBird!
 * Do let us know if you have any feedback.
 * Best regards,
    Kelly

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Getting “Error” while creating the folder’ is closed to new replies.

 * ![](https://ps.w.org/filebird/assets/icon-128x128.gif?rev=2299145)
 * [FileBird - WordPress Media Library Folders & File Manager](https://wordpress.org/plugins/filebird/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Ninja Team](https://wordpress.org/support/users/ninjateam/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/getting-error-while-creating-the-folder/#post-12890619)
 * Status: resolved