Title: Getting error with the plugin
Last modified: October 21, 2022

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# Getting error with the plugin

 *  Resolved [ianhsieh](https://wordpress.org/support/users/ianhsieh/)
 * (@ianhsieh)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/getting-error-with-the-plugin/)
 * The contact form works fine when he Google Sheet settings are not entered. Once
   I entered the GS settings, the form will not submit or save to Flamingo, and 
   shows the following erorr in the Dev console.
    `Response {type: 'basic', url:'
   https://www.larubeya.com/wp-json/contact-form-7/v1/contact-forms/49955/feedback',
   redirected: false, status: 500, ok: false, …}`
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgetting-error-with-the-plugin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/)
 * (@westerndeal)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/getting-error-with-the-plugin/#post-16138441)
 * Hello [@ianhsieh](https://wordpress.org/support/users/ianhsieh/)
    Sorry for the
   delay in responding
 * I have tested on my side it seems to be working perfectly, can you confirm the
   following
    1. While Authentication have you given the permission of Google Sheet
   and Google Drive, you can deactivate the Auth once and go to [http://myaccount.google.com](http://myaccount.google.com)
   and remove the GSheetConnector once and then ReAuthenticate with Google from 
   the plugin 2. Make sure you configured the sheetname, sheetID and Tabname, TabID
   perfectly as suggested
 * [https://www.gsheetconnector.com/docs/cf7-gsheet-connector-free/how-to-connect-a-google-sheet-with-cf7-forms](https://www.gsheetconnector.com/docs/cf7-gsheet-connector-free/how-to-connect-a-google-sheet-with-cf7-forms)
 * 3. Also make sure you added the field names in header exactly as suggested in
   above link
 * At last
    Enable the debug log and check the debug.log for errors and let me know
   [https://www.gsheetconnector.com/how-to-enable-debugging-in-wordpress](https://www.gsheetconnector.com/how-to-enable-debugging-in-wordpress)
 * Hope this helps!
 * Thanks
    Abdullah

Viewing 1 replies (of 1 total)

The topic ‘Getting error with the plugin’ is closed to new replies.

 * ![](https://ps.w.org/cf7-google-sheets-connector/assets/icon-128x128.gif?rev=
   3232650)
 * [GSheetConnector for CF7 – Connect Contact Form 7 to Google Sheets and Send Form Submissions in Real Time](https://wordpress.org/plugins/cf7-google-sheets-connector/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cf7-google-sheets-connector/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cf7-google-sheets-connector/)
 * [Active Topics](https://wordpress.org/support/plugin/cf7-google-sheets-connector/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cf7-google-sheets-connector/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cf7-google-sheets-connector/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [WesternDeal](https://wordpress.org/support/users/westerndeal/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/getting-error-with-the-plugin/#post-16138441)
 * Status: resolved