Title: Getting errors in error_log Last modified: March 29, 2022 --- # Getting errors in error_log * Resolved [freakshow](https://wordpress.org/support/users/freakshow/) * (@freakshow) * [4 years, 2 months ago](https://wordpress.org/support/topic/getting-errors-in-error_log/) * I am getting errors in PHP error_log when trying to delete or add tracking manualy * ``` [29-Mar-2022 06:52:43 UTC] PHP Fatal error: Uncaught ValueError: Unknown format specifier " " in xxxxxxxx/wp-content/plugins/woo-advanced-shipment-tracking/includes/class-wc-advanced-shipment-tracking.php:741 Stack trace: #0 xxxxxxxx/wp-content/plugins/woo-advanced-shipment-tracking/includes/class-wc-advanced-shipment-tracking.php(741): sprintf() #1 xxxxxxxx/wp-includes/class-wp-hook.php(307): WC_Advanced_Shipment_Tracking_Actions->meta_box_delete_tracking() #2 xxxxxxxx/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters() #3 xxxxxxxx/wp-includes/plugin.php(474): WP_Hook->do_action() #4 xxxxxxxx/wp-admin/admin-ajax.php(187): do_action() #5 {main} thrown in xxxxxxxx/wp-content/plugins/woo-advanced-shipment-tracking/includes/class-wc-advanced-shipment-tracking.php on line 741 ``` Viewing 10 replies - 1 through 10 (of 10 total) * Plugin Author [Zorem](https://wordpress.org/support/users/zorem/) * (@zorem) * [4 years, 2 months ago](https://wordpress.org/support/topic/getting-errors-in-error_log/#post-15505028) * Which shipping provider do you use? did you sync the shipping providers list recently? try to check the option for reset option in the sync providers to re- build the shipping providers list. * Thread Starter [freakshow](https://wordpress.org/support/users/freakshow/) * (@freakshow) * [4 years, 2 months ago](https://wordpress.org/support/topic/getting-errors-in-error_log/#post-15505058) * We are using [https://webshipper.com](https://webshipper.com) and the norwegian version is of websipper is [https://www.quickship.no](https://www.quickship.no). these offer several carriers and we use Posten Norge dont have access to directly to Posten as it goes thru quickship * Thread Starter [freakshow](https://wordpress.org/support/users/freakshow/) * (@freakshow) * [4 years, 2 months ago](https://wordpress.org/support/topic/getting-errors-in-error_log/#post-15505065) * but somehow, when order is fulfilled in webshipper, AST somehow gets hold of and adds tracing info and ads it to the order witch is great. but doing things manualy, like add tracking info or delete tracking info, the error is generated - This reply was modified 4 years, 2 months ago by [freakshow](https://wordpress.org/support/users/freakshow/). - This reply was modified 4 years, 2 months ago by [freakshow](https://wordpress.org/support/users/freakshow/). * Plugin Author [Zorem](https://wordpress.org/support/users/zorem/) * (@zorem) * [4 years, 2 months ago](https://wordpress.org/support/topic/getting-errors-in-error_log/#post-15505235) * Do you use a predefined shipping provider or a custom shipping provider? * Thread Starter [freakshow](https://wordpress.org/support/users/freakshow/) * (@freakshow) * [4 years, 2 months ago](https://wordpress.org/support/topic/getting-errors-in-error_log/#post-15505309) * I am using pre defined shipping provider Posten Norge sins this it the actual carrier provided thru webshipper * Plugin Author [Zorem](https://wordpress.org/support/users/zorem/) * (@zorem) * [4 years, 2 months ago](https://wordpress.org/support/topic/getting-errors-in-error_log/#post-15505324) * Did you sync and reset your providers list? do you use the latest version of AST? * Thread Starter [freakshow](https://wordpress.org/support/users/freakshow/) * (@freakshow) * [4 years, 2 months ago](https://wordpress.org/support/topic/getting-errors-in-error_log/#post-15505333) * Yes we have just installed it as we are testing a few solutions for all our shops, it is just synced also * Plugin Author [Zorem](https://wordpress.org/support/users/zorem/) * (@zorem) * [4 years, 2 months ago](https://wordpress.org/support/topic/getting-errors-in-error_log/#post-15505622) * We can’t replicate this issue in our development store. Maybe you have a conflict with another plugin. Try to deactivate all other plugins except AST and WooCommerce and check again. * [paulodiasbcd](https://wordpress.org/support/users/paulodiasbcd/) * (@paulodiasbcd) * [4 years ago](https://wordpress.org/support/topic/getting-errors-in-error_log/#post-15674340) * Hello everyone, * I have the same issue using WordPress 5.9.3, WooCommerce 6.5.1 and PHP 8.1.6. * You still cannot reproduce the issue? * Only using one provider, Portugal – CTT - This reply was modified 4 years ago by [paulodiasbcd](https://wordpress.org/support/users/paulodiasbcd/). * Plugin Author [Zorem](https://wordpress.org/support/users/zorem/) * (@zorem) * [4 years ago](https://wordpress.org/support/topic/getting-errors-in-error_log/#post-15675966) * No, we can not reproduce the issue in our development store. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Getting errors in error_log’ is closed to new replies. * ![](https://ps.w.org/woo-advanced-shipment-tracking/assets/icon-256x256.png?rev =2166296) * [Advanced Shipment Tracking for WooCommerce](https://wordpress.org/plugins/woo-advanced-shipment-tracking/) * [Frequently Asked Questions](https://wordpress.org/plugins/woo-advanced-shipment-tracking/#faq) * [Support Threads](https://wordpress.org/support/plugin/woo-advanced-shipment-tracking/) * [Active Topics](https://wordpress.org/support/plugin/woo-advanced-shipment-tracking/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woo-advanced-shipment-tracking/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woo-advanced-shipment-tracking/reviews/) ## Tags * [error_log](https://wordpress.org/support/topic-tag/error_log/) * 10 replies * 3 participants * Last reply from: [Zorem](https://wordpress.org/support/users/zorem/) * Last activity: [4 years ago](https://wordpress.org/support/topic/getting-errors-in-error_log/#post-15675966) * Status: resolved