Title: getting false url Last modified: August 20, 2016 --- # getting false url * [Rahendra Putra K™](https://wordpress.org/support/users/rahendz/) * (@rahendz) * [14 years, 8 months ago](https://wordpress.org/support/topic/getting-false-url/) * howdy.. i’ve some problem with wp theme that i’ve been downloaded.. when i’m using it, every i click the menu where it’s pointing to a page there always adding a hash mark or number sign **‘#’** right before the **‘/%postname%’**.. but when i sneek into the html source or just hover the link, it tells that link pointing to the right link.. * like this, this is the right link in the html source.. `http://kandangpitek. com/portfolio` * but when i click on it, the hash mark appear right there (in the address bar) ` http://kandangpitek.com/#/portfolio` * and make it loading, loading, and loading.. i’ve been searching for solution in this forum but can’t found the answer.. * please help me.. if you wanna check this is the link to [my site](http://kandangpitek.com) and try click on on of the menu there, you will see.. Viewing 12 replies - 1 through 12 (of 12 total) * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [14 years, 8 months ago](https://wordpress.org/support/topic/getting-false-url/#post-2326685) * Turn off all your plugins and see if that still happens. If so, switch to the default theme (2011) and try again. * Thread Starter [Rahendra Putra K™](https://wordpress.org/support/users/rahendz/) * (@rahendz) * [14 years, 8 months ago](https://wordpress.org/support/topic/getting-false-url/#post-2326690) * > Turn off all your plugins and see if that still happens. If so, switch to the > default theme (2011) and try again. — Ipstenu * i don’t have any plugin installed.. when change theme it become normal. and i know that, i just wanna figure it out, how it can be possible a hashtag added into url even the href doesn’t have a hashtag.. god, somebody help me please 🙁 * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [14 years, 8 months ago](https://wordpress.org/support/topic/getting-false-url/#post-2326702) * > when change theme it become normal. * Okay, so you have a problem in your THEME. * And it’s from [http://wpbakery.com](http://wpbakery.com) which is a premium shop. Have you asked them for help? * Thread Starter [Rahendra Putra K™](https://wordpress.org/support/users/rahendz/) * (@rahendz) * [14 years, 8 months ago](https://wordpress.org/support/topic/getting-false-url/#post-2326720) * yeah, and once again. it’s no respon yet. and it’s why i try find the solution here 🙂 * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [14 years, 8 months ago](https://wordpress.org/support/topic/getting-false-url/#post-2326722) * Without having any access to the plugin, it’s quite hard to say. If you’ve paid for support, you should be getting help there. We can’t help you because we don’t know what the code is doing. * Thread Starter [Rahendra Putra K™](https://wordpress.org/support/users/rahendz/) * (@rahendz) * [14 years, 8 months ago](https://wordpress.org/support/topic/getting-false-url/#post-2326723) * thanks Ips, but once again.. there no such plugin installed yet. its pure from theme.. as far as i know, the problem is came from the jQuery i think.. and there is a lot jscript file included, didn’t sure which is handling the url of my menu.. so, i want share the code but i don’t know which is. lol * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [14 years, 8 months ago](https://wordpress.org/support/topic/getting-false-url/#post-2326724) * Sorry, I meant theme. But tis the same thing 🙂 You’re using a product behind a paywall. * Thread Starter [Rahendra Putra K™](https://wordpress.org/support/users/rahendz/) * (@rahendz) * [14 years, 8 months ago](https://wordpress.org/support/topic/getting-false-url/#post-2326725) * paywall.. haha.. nice word.. so if i share the theme, can u check through it? * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [14 years, 8 months ago](https://wordpress.org/support/topic/getting-false-url/#post-2326726) * Possibly. Problem being I’m the sort who supports people who make a living off WP, and I don’t really like detracting from their official support. It’s Sunday. See if things pick up tomorrow. Google the theme name and if there are known permalink problems. * Thread Starter [Rahendra Putra K™](https://wordpress.org/support/users/rahendz/) * (@rahendz) * [14 years, 8 months ago](https://wordpress.org/support/topic/getting-false-url/#post-2326728) * i’ve googling it.. nothing showed up.. ok then, i try to find again and come back later.. thanks for support so far Ipstenu.. * Thread Starter [Rahendra Putra K™](https://wordpress.org/support/users/rahendz/) * (@rahendz) * [14 years, 8 months ago](https://wordpress.org/support/topic/getting-false-url/#post-2326748) * at last i found the error, why make my site keep loading.. * as i said that it’s from the jscript that make it loading * > [http://pastebin.com/V1xFMJpR](http://pastebin.com/V1xFMJpR) * line 228 through 242, missing quote on href.. now, is anybody * can help me with some little problem again? it’s load well now * but the real problem is in permalink, it still put the ‘#’ * hashtag in url when i pointing to a page even that when i * pointing to the subpage there has an ugly permalink again. * so it looks like this.. * page : * `example.com/#/page` * subpage : * `example.com/#/./page/p/subpage` * [kiace](https://wordpress.org/support/users/kiace/) * (@kiace) * [14 years, 1 month ago](https://wordpress.org/support/topic/getting-false-url/#post-2326927) * Any new solution? For me this is the answer for the premium shop * “This is an AJAX theme – this means content is loaded without refreshing the page. To do that and have links to individual pages that you can share and Google can index, AJAX themes use hashbang-URLs (with /#/, like you mentioned).” Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘getting false url’ is closed to new replies. ## Tags * [hash](https://wordpress.org/support/topic-tag/hash/) * [permalink](https://wordpress.org/support/topic-tag/permalink/) * [wp_nav_menu()](https://wordpress.org/support/topic-tag/wp_nav_menu/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 12 replies * 3 participants * Last reply from: [kiace](https://wordpress.org/support/users/kiace/) * Last activity: [14 years, 1 month ago](https://wordpress.org/support/topic/getting-false-url/#post-2326927) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics