Title: Getting “Forbidden” error when loading Settings
Last modified: August 30, 2024

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# Getting “Forbidden” error when loading Settings

 *  [TheLievense](https://wordpress.org/support/users/thelievense/)
 * (@thelievense)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/getting-forbidden-error-when-loading-settings/)
 * ![](https://www.dropbox.com/scl/fi/thvbl5qxn9vgxop6kl4k7/CloudFlare-Error.png?
   rlkey=btrv4smyyelypzki28ina5re0&st=y07j8iaz&dl=1)
 * Getting a “Forbidden” banner every time we load the settings screen of this plugin.
    -  This topic was modified 1 year, 9 months ago by [TheLievense](https://wordpress.org/support/users/thelievense/).
    -  This topic was modified 1 year, 9 months ago by [TheLievense](https://wordpress.org/support/users/thelievense/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgetting-forbidden-error-when-loading-settings%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [generosus](https://wordpress.org/support/users/generosus/)
 * (@generosus)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/getting-forbidden-error-when-loading-settings/#post-18029586)
 * Hi [@thelievense](https://wordpress.org/support/users/thelievense/),
 * **Solution:**
    1. Most likely, your htaccess file is causing the issue. For details, [click here](https://community.cloudflare.com/t/api-problem-forbidden-error-from-cloudflare-plugin/634397).
       To troubleshoot, back up your website, then load it using the [basic WP htaccess file](https://developer.wordpress.org/advanced-administration/server/web-server/httpd/).
       If loading the basic WP htaccess file fixes you issue, then you’ll need to scrub
       your website’s htaccess file to find out which htaccess rule is causing the 
       issue.
    2. Ensure you’re using the latest version of this plugin.
 * If the above did not help, you can also post/search your issue in [Cloudflare’s Community Forum](https://community.cloudflare.com/)
   for additonal assistance.
 * If satisfied with the above, please consider closing this topic as “**Resolved**.”
 * Cheers!

Viewing 1 replies (of 1 total)

The topic ‘Getting “Forbidden” error when loading Settings’ is closed to new replies.

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## Tags

 * [forbidden](https://wordpress.org/support/topic-tag/forbidden/)

 * 2 replies
 * 2 participants
 * Last reply from: [generosus](https://wordpress.org/support/users/generosus/)
 * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/getting-forbidden-error-when-loading-settings/#post-18029586)
 * Status: not resolved