Title: getting mail error
Last modified: October 5, 2017

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# getting mail error

 *  Resolved [ellic052](https://wordpress.org/support/users/ellic052/)
 * (@ellic052)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/getting-mail-error/)
 * I am getting the following error when users try to reset their passwords….
 * **The e-mail could not be sent.
    Possible reason: your host may have disabled
   the mail() function.
 * i have talked to my host and they do not restrict that function
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgetting-mail-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Collins Agbonghama](https://wordpress.org/support/users/collizo4sky/)
 * (@collizo4sky)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/getting-mail-error/#post-9560200)
 * This issue has nothing to do with the plugin. Your server isn’t capable of sending
   emails. I suggest you use an SMTP service such as sendgrid or mailgun.

Viewing 1 replies (of 1 total)

The topic ‘getting mail error’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Collins Agbonghama](https://wordpress.org/support/users/collizo4sky/)
 * Last activity: [8 years, 7 months ago](https://wordpress.org/support/topic/getting-mail-error/#post-9560200)
 * Status: resolved