Hi @heathers82,
Thanks for you message.
Notifications shouldn’t be sent unless an action occurs so this makes me think that the WP Import plugin has some kind of cron that runs when you log in (as the WP Admin is accessed for the first time again) and this is what is causing the emails to send.
Do you know if you have the WP Import plugin set to import on a schedule?
No, it’s not set to a schedule and we are using the paid plugin, if that makes a difference. We were just going to do manual uploads once a month to add new employees.
The email is being triggered anytime I log into the website with my admin account. It was sending the email to everyone but I disabled the notification so now only my admin email is getting the notification which is weird since I disabled it.
Hi @heathers82,
The default notification may still send but BNFW’s shouldn’t if it’s disabled.
You can test this scenario completely by disabling the BNFW plugin and re-testing.
Is it possible that the email is coming from WP Import as opposed to BNFW? I.e. is there a checkbox to send a notification to user’s when their account is created in WP Import?
It’s set to block email notifications for imported users which I tested a few times and nothing goes out. There isn’t a notification checkbox for me to turn on for your plugin or any other plugin.
I did disable the plugin and log back in with my admin account and I still got the notification. I literally have no idea where the information is coming from.
Clearly I have something setup wrong somewhere. I was going to show you my notification but I don’t see how to upload a screenshot. Also, this notification only needs to send to a certain user type.
Just kidding, I didn’t get the notification after logging out and back in. I just saw the email time so thankfully that isn’t a problem.
It did make me test the plugin again to see if maybe disabling it and turning it back on would work. I’m going to say it’s something with my setup but I don’t know what it is 🙁
Sorry, I wish I could edit a prior post. We are using SMTP Pro for email deliverability.
Hi @heathers82,
Thanks for continuing to test.
I think the best thing to try next would be to rule out a plugin or theme conflict.
Please can you make your way through this document and let me know how you get on?
Closing due to inactivity. If you need further help with this, please feel free to re-open this thread.
