Title: Getting Pro
Last modified: June 4, 2024

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# Getting Pro

 *  Resolved [birthlinkforumaccount](https://wordpress.org/support/users/birthlinkforumaccount/)
 * (@birthlinkforumaccount)
 * [2 years ago](https://wordpress.org/support/topic/getting-pro/)
 * Hi,
 * I’m working with Scottish charity Birthlink who are currently using the free 
   version of WP-Staging. I’m using a new account to post a ticket because I don’t
   have access to the account used to build the site. My questions are –
   – is it
   possible to upgrade to Pro without the account used to build our live site? –
   Birthlink is a charity, would it be possible to get a discount?
 * We tried filling out a form a week ago to contact WP-Staging but we heard nothing
   back.

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [alaasalama](https://wordpress.org/support/users/alaasalama/)
 * (@alaasalama)
 * [2 years ago](https://wordpress.org/support/topic/getting-pro/#post-17802112)
 * Hi there! 
   The short answer is “yes” for both questions, however, please contact
   us via [this form](https://wp-staging.com/contact-us-presale-and-premium-support/)
   so we can help you with any question related to WP STAGING PRO, as we can only
   provide support for the free version here on the forums based on the forums’ 
   rules.
 * P.S. Last week we received your question from this email “m**l@birthlink.***.**”
   from “R**a T***s**nt”, and I myself replied to it within 3 hours, so please check
   your SPAM folder.
 * Thanks,
   Alaa

Viewing 1 replies (of 1 total)

The topic ‘Getting Pro’ is closed to new replies.

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 * [WP STAGING - WordPress Backup, Restore & Migration](https://wordpress.org/plugins/wp-staging/)
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## Tags

 * [billing](https://wordpress.org/support/topic-tag/billing/)
 * [login](https://wordpress.org/support/topic-tag/login/)

 * 1 reply
 * 2 participants
 * Last reply from: [alaasalama](https://wordpress.org/support/users/alaasalama/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/getting-pro/#post-17802112)
 * Status: resolved