Title: Getting this error
Last modified: September 10, 2019

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# Getting this error

 *  Resolved [thunderheaddd](https://wordpress.org/support/users/thunderheaddd/)
 * (@thunderheaddd)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/getting-this-error-7/)
 * Hi guys,
 * We have been using this plugin since many months but recently our developers 
   told us that the plugin is causing issue while placing an order on the website.
 * Here’s the screenshot of the errors the developers have sent us: [https://prnt.sc/p47bzf](https://prnt.sc/p47bzf)
 * Any idea how we can fix this?
 * TIA
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgetting-this-error-7%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Beeketing](https://wordpress.org/support/users/beeketing/)
 * (@beeketing)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/getting-this-error-7/#post-11920845)
 * Hi Tia [@thunderheaddd](https://wordpress.org/support/users/thunderheaddd/) ,
 * Thank you very much for letting us know.
 * I have forwarded your developers’ feedback to our engineering team to check about
   this. As the issue affects your orders, it might take us some time to investigate,
   but please be assured we will reach back here to update you as soon as there’s
   news from them.
 * Thank you.
 *  Plugin Author [Beeketing](https://wordpress.org/support/users/beeketing/)
 * (@beeketing)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/getting-this-error-7/#post-11985428)
 * Hello again [@thunderheaddd](https://wordpress.org/support/users/thunderheaddd/),
 * Our team has checked and it seems we can’t find any user ID as 63000008 when 
   orders are created. Could you check if recently you’ve adjusted order’s info 
   when it’s created? If yes, or you are using another plugin for that step, could
   you let me know more?
 * Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Getting this error’ is closed to new replies.

 * ![](https://ps.w.org/beeketing-for-woocommerce/assets/icon-256x256.png?rev=1982382)
 * [Beeketing for WooCommerce - Marketing Automation to Boost Sales](https://wordpress.org/plugins/beeketing-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/beeketing-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/beeketing-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/beeketing-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/beeketing-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/beeketing-for-woocommerce/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Beeketing](https://wordpress.org/support/users/beeketing/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/getting-this-error-7/#post-11985428)
 * Status: resolved