Title: Getting this error – Table ‘wordpress.wp_wps_settings_syncing’ doesn’t exist. Last modified: December 8, 2019 --- # Getting this error – Table ‘wordpress.wp_wps_settings_syncing’ doesn’t exist. * Resolved [DolphinGuy](https://wordpress.org/support/users/sanyadolpins/) * (@sanyadolpins) * [7 years, 6 months ago](https://wordpress.org/support/topic/getting-this-error-table-wordpress-wp_wps_settings_syncing-doesnt-exist/) * Hi, * I think I did something wrong. It was working for several days, then I started getting this error: * Table ‘wordpress.wp_wps_settings_syncing’ doesn’t exist. Please clear the plugin cache and try again. (clear_syncing_notices) * I have deleted the entire Plugin folder twice restarted the server and clear all cache. But nothing seems to fix the error above. After entering the API Key, API Pass, etc. and clicking the Connect Button, then I get that error. * Thanks for the help, * DolphinGuy Viewing 6 replies - 1 through 6 (of 6 total) * Thread Starter [DolphinGuy](https://wordpress.org/support/users/sanyadolpins/) * (@sanyadolpins) * [7 years, 6 months ago](https://wordpress.org/support/topic/getting-this-error-table-wordpress-wp_wps_settings_syncing-doesnt-exist/#post-10887945) * Just an update this morning. I have installed WP Shopify on another of my WP sites and ALL tables were built proper. Using PHPStorm I am looking at both site databases, and the problem site is ‘not’ building any of the wp_wps_foo_ tables. None. I have tried installing it 3 times, without success. I am using WPMU on both sites. - This reply was modified 7 years, 6 months ago by [DolphinGuy](https://wordpress.org/support/users/sanyadolpins/). * Thread Starter [DolphinGuy](https://wordpress.org/support/users/sanyadolpins/) * (@sanyadolpins) * [7 years, 6 months ago](https://wordpress.org/support/topic/getting-this-error-table-wordpress-wp_wps_settings_syncing-doesnt-exist/#post-10888559) * Update. I have spent about an hour optimizing and cleaning all my database tables with WP-Optimize which is a well known WP plugin. After having accomplished a complete optimize of my database, I tried installing WP Shopify again. However, unfortunately, at this point, WP Shopify installs but does not build any “not one” table in the WP database. * Furthermore, I disabled all plugins this time before attempting to install WP Shopify. The same problem, it simply is not creating any tables in the database. It installs the complete backend UI smoothly, without indicating any problems. However, if you insert the initial setup keys, and click Connect Store you get the error above. Which of course, is because there are no tables. * Plugin Author [andrewmrobbins](https://wordpress.org/support/users/andrewmrobbins/) * (@andrewmrobbins) * [7 years, 6 months ago](https://wordpress.org/support/topic/getting-this-error-table-wordpress-wp_wps_settings_syncing-doesnt-exist/#post-10897539) * [@sanyadolpins](https://wordpress.org/support/users/sanyadolpins/) * Sorry for the delay here. I noticed in your screenshot that you’re running version 1.2.8. Can you try updating to 1.2.9 (latest version as of this comment) and see if that fixes your issue? * Thread Starter [DolphinGuy](https://wordpress.org/support/users/sanyadolpins/) * (@sanyadolpins) * [7 years, 6 months ago](https://wordpress.org/support/topic/getting-this-error-table-wordpress-wp_wps_settings_syncing-doesnt-exist/#post-10898962) * Did not work. I installed 1.2.9 and it also failed to create tables. Please note I tried both the primary multisite domain and a secondary multisite domain. I install the plugin just like any other plugin on multisite and it is not creating tables in the WP database as I explained above. Actually, it’s obvious without needing to enter the keys and passwords that it will fail, because on observation of the database there are no tables. I have attempted to install the plugin several times, each time with failed results due to lack of wp_wps_foo tables for any of the multisite domains. I am sending two more images for your review. Note that the fields are empty only because after receiving the error they default immediately to blank. Perhaps you can make an additional tab on your setup page, that will allow users to recreate the table structure if it fails during installation, which of course it shouldn’t, but there is always the possibility. * Primary WPMU Site Error: [https://www.screencast.com/t/Z2U6t5DPSCZI](https://www.screencast.com/t/Z2U6t5DPSCZI) Secondary WPMU Site Error: [https://www.screencast.com/t/xA0thnmy2t](https://www.screencast.com/t/xA0thnmy2t) - This reply was modified 7 years, 6 months ago by [DolphinGuy](https://wordpress.org/support/users/sanyadolpins/). * Plugin Author [andrewmrobbins](https://wordpress.org/support/users/andrewmrobbins/) * (@andrewmrobbins) * [7 years, 5 months ago](https://wordpress.org/support/topic/getting-this-error-table-wordpress-wp_wps_settings_syncing-doesnt-exist/#post-11020362) * Resolved as of `1.3.1` * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [6 years, 6 months ago](https://wordpress.org/support/topic/getting-this-error-table-wordpress-wp_wps_settings_syncing-doesnt-exist/#post-12216718) * [@andrewmrobbins](https://wordpress.org/support/users/andrewmrobbins/) I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please _never ask for credentials._ I have flagged your account temporarily. That just means that your post will need to be approved and @ notifications from you will not work. * [https://wordpress.org/support/guidelines/#the-bad-stuff](https://wordpress.org/support/guidelines/#the-bad-stuff) * Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER. * If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty. * **Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.** Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Getting this error – Table ‘wordpress.wp_wps_settings_syncing’ doesn’t exist.’ is closed to new replies. * ![](https://ps.w.org/wpshopify/assets/icon.svg?rev=2740857) * [ShopWP](https://wordpress.org/plugins/wpshopify/) * [Frequently Asked Questions](https://wordpress.org/plugins/wpshopify/#faq) * [Support Threads](https://wordpress.org/support/plugin/wpshopify/) * [Active Topics](https://wordpress.org/support/plugin/wpshopify/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wpshopify/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wpshopify/reviews/) * 6 replies * 1 participant * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/getting-this-error-table-wordpress-wp_wps_settings_syncing-doesnt-exist/#post-12216718) * Status: resolved