Title: Getting Two mails for same form
Last modified: May 18, 2023

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# Getting Two mails for same form

 *  Resolved [imbabosco](https://wordpress.org/support/users/imbabosco/)
 * (@imbabosco)
 * [3 years ago](https://wordpress.org/support/topic/getting-two-mails-for-same-form/)
 * I am testing sending form mails from my website but whenever i submit form i 
   get two mails one with the form details and other with delivery failure because
   of missing gmail.com in my email id. I tried searching but couldn’t find the 
   place where i missed the m in my email id’s end. [https://ibb.co/yh0PfDK](https://ibb.co/yh0PfDK)
   here is the pic of the mail i receiving.

Viewing 12 replies - 1 through 12 (of 12 total)

 *  [Prashant Rai](https://wordpress.org/support/users/prashantrai/)
 * (@prashantrai)
 * [3 years ago](https://wordpress.org/support/topic/getting-two-mails-for-same-form/#post-16752490)
 * Hey [@imbabosco](https://wordpress.org/support/users/imbabosco/) – Thanks for
   reaching out!
 * When you have sometime, can you please share a screenshot of the notification
   settings so I can take a closer look?
 * Kindly,
 *  Thread Starter [imbabosco](https://wordpress.org/support/users/imbabosco/)
 * (@imbabosco)
 * [3 years ago](https://wordpress.org/support/topic/getting-two-mails-for-same-form/#post-16753046)
 * Hi Prashant please find the notification settings screenshot [https://imgur.com/a/acIw1Ar](https://imgur.com/a/acIw1Ar)
 *  [Prashant Rai](https://wordpress.org/support/users/prashantrai/)
 * (@prashantrai)
 * [3 years ago](https://wordpress.org/support/topic/getting-two-mails-for-same-form/#post-16759025)
 * Hey [@imbabosco](https://wordpress.org/support/users/imbabosco/) – Thanks for
   following on this screenshot!
 * To investigate the issue further, can you please share the [exported copy of the form](https://wpforms.com/docs/how-to-import-and-export-wpforms/),
   and also the WP Mail SMTP settings screenshots?
 * Kindly,
 *  Thread Starter [imbabosco](https://wordpress.org/support/users/imbabosco/)
 * (@imbabosco)
 * [3 years ago](https://wordpress.org/support/topic/getting-two-mails-for-same-form/#post-16759739)
 * Hi [@prashantrai](https://wordpress.org/support/users/prashantrai/) here is the
   screenshot of wpmailsmtp settings [https://imgur.com/a/KcBXHdC](https://imgur.com/a/KcBXHdC)
   and here is the link to json file [https://mega.nz/file/ZmpznJLQ#dxJsfApr8lUV7JvwkUQAz65r2t8MApPznUXXVG-8XUE](https://mega.nz/file/ZmpznJLQ#dxJsfApr8lUV7JvwkUQAz65r2t8MApPznUXXVG-8XUE)
 *  [Prashant Rai](https://wordpress.org/support/users/prashantrai/)
 * (@prashantrai)
 * [3 years ago](https://wordpress.org/support/topic/getting-two-mails-for-same-form/#post-16766028)
 * Hey [@imbabosco](https://wordpress.org/support/users/imbabosco/) – Thanks for
   sharing the export file, and the screenshot.
 * I did some testing, and I was unable to replicate the issue on my end after importing
   the form. When you have sometime, can you please share a screenshot of the delivery
   failure email that you’re getting?
 * Kindly,
 *  Thread Starter [imbabosco](https://wordpress.org/support/users/imbabosco/)
 * (@imbabosco)
 * [3 years ago](https://wordpress.org/support/topic/getting-two-mails-for-same-form/#post-16767977)
 * hi [@prashantrai](https://wordpress.org/support/users/prashantrai/) here is the
   link of screenshot of mail i got. [https://imgur.com/a/22uYRYP](https://imgur.com/a/22uYRYP)
   i got these two mails simultaneously the first one was form and second one was
   failed delivery notification.
 *  [Prashant Rai](https://wordpress.org/support/users/prashantrai/)
 * (@prashantrai)
 * [3 years ago](https://wordpress.org/support/topic/getting-two-mails-for-same-form/#post-16772293)
 * Hey [@imbabosco](https://wordpress.org/support/users/imbabosco/) – Thanks for
   sharing the details, and the screenshot.
 * When you have sometime, can you please check if you’ve properly configured the
   admin email address under Settings > General? Additionally, please see fi you
   have any email forwarders in the Gmail account that could be forwarding the email
   notification to a misspelled email address?
 * Please let me know!
 *  [Prashant Rai](https://wordpress.org/support/users/prashantrai/)
 * (@prashantrai)
 * [3 years ago](https://wordpress.org/support/topic/getting-two-mails-for-same-form/#post-16777634)
 * Hey [@imbabosco](https://wordpress.org/support/users/imbabosco/) – We haven’t
   heard back from you in a few days, so I’m going to go ahead and close this thread
   for now. But if you’d like us to assist further, please feel welcome to continue
   the conversation.
 * Thanks!
 *  Thread Starter [imbabosco](https://wordpress.org/support/users/imbabosco/)
 * (@imbabosco)
 * [3 years ago](https://wordpress.org/support/topic/getting-two-mails-for-same-form/#post-16781636)
 * Hi [@prashantrai](https://wordpress.org/support/users/prashantrai/) i have checked
   the general settings they seem to be setup correctly, And there is no forwarder
   setup in the gmail account.
 *  [Prashant Rai](https://wordpress.org/support/users/prashantrai/)
 * (@prashantrai)
 * [3 years ago](https://wordpress.org/support/topic/getting-two-mails-for-same-form/#post-16787402)
 * Hey [@imbabosco](https://wordpress.org/support/users/imbabosco/) – Thanks for
   following on this thread. Since the settings are correct and there’s no forwarders
   setup, in this case, i’d suggest you to please check with you hosting and email
   provider to see if there’s any configuration issue going and they should be able
   to assist you.
 * Kindly,
 *  Thread Starter [imbabosco](https://wordpress.org/support/users/imbabosco/)
 * (@imbabosco)
 * [3 years ago](https://wordpress.org/support/topic/getting-two-mails-for-same-form/#post-16790827)
 * Okay ill get in touch with them thanks.
 *  [Prashant Rai](https://wordpress.org/support/users/prashantrai/)
 * (@prashantrai)
 * [3 years ago](https://wordpress.org/support/topic/getting-two-mails-for-same-form/#post-16795752)
 * Hey [@imbabosco](https://wordpress.org/support/users/imbabosco/) – Please feel
   free to reachout if you have any questions about WPForms lite.
 * Kindly,

Viewing 12 replies - 1 through 12 (of 12 total)

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 * 12 replies
 * 2 participants
 * Last reply from: [Prashant Rai](https://wordpress.org/support/users/prashantrai/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/getting-two-mails-for-same-form/#post-16795752)
 * Status: resolved