Title: Gif’s cached via https://i1.wp.com won’t load Last modified: November 13, 2020 --- # Gif’s cached via https://i1.wp.com won’t load * Resolved [skofgar](https://wordpress.org/support/users/skofgar/) * (@skofgar) * [5 years, 7 months ago](https://wordpress.org/support/topic/gifs-cached-via-https-i1-wp-com-wont-load/) * Hello, * I’m just getting started with JetPack and it seems to have made my website a lot faster (awesome!). However, it seems to break for GIF’s that I stored in my image gallery. Is there a fix or a workaround to make them work while using JetPack? * Please see the linked page, in the second half of the article it tries to load the following gif, that keeps failing: [https://i1.wp.com/skofgar.ch/wp-content/uploads/2020/10/2020-10-25-15.19.53.gif?resize=580%2C548&ssl=1](https://i1.wp.com/skofgar.ch/wp-content/uploads/2020/10/2020-10-25-15.19.53.gif?resize=580%2C548&ssl=1) * If you use the direct url to my site, it does work: [https://skofgar.ch/wp-content/uploads/2020/10/2020-10-25-15.19.53.gif](https://skofgar.ch/wp-content/uploads/2020/10/2020-10-25-15.19.53.gif) * I did find this _related_ post: [https://wordpress.org/support/topic/broken-i0-wp-com-i2-wp-com-images/](https://wordpress.org/support/topic/broken-i0-wp-com-i2-wp-com-images/) and tried a different browser (Safari and Firefox) and cleared my cache. * Best regards and thanks for your time, Roland * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgifs-cached-via-https-i1-wp-com-wont-load%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Contributor [csonnek](https://wordpress.org/support/users/csonnek/) * (@csonnek) * Happiness Rocketeer 🚀 * [5 years, 7 months ago](https://wordpress.org/support/topic/gifs-cached-via-https-i1-wp-com-wont-load/#post-13660302) * [@skofgar](https://wordpress.org/support/users/skofgar/) thanks for letting us know what you tried already! Looking at the cached file, it doesn’t work unless the `resize` parameter is removed: * [https://i1.wp.com/skofgar.ch/wp-content/uploads/2020/10/2020-10-25-15.19.53.gif?&ssl=1](https://i1.wp.com/skofgar.ch/wp-content/uploads/2020/10/2020-10-25-15.19.53.gif?&ssl=1) * Can you check your post and see if you changed the original size of the gif in the post editor? If so, remove any size parameters from that image and see if that fixes the issue. * Let us know if you still have this problem and we’ll be happy to take a closer look. * Thread Starter [skofgar](https://wordpress.org/support/users/skofgar/) * (@skofgar) * [5 years, 7 months ago](https://wordpress.org/support/topic/gifs-cached-via-https-i1-wp-com-wont-load/#post-13660383) * Hello [@csonnek](https://wordpress.org/support/users/csonnek/) * Thanks a lot for the quick turnaround and your response. * I don’t see why the resize is getting added, I think the default editor (Gutenberg?) adds it for me. I tried resetting the size multiple times and adding the GIF back in from scratch. * I’ll debug it some more and will update you on my progress. * Roland * Thread Starter [skofgar](https://wordpress.org/support/users/skofgar/) * (@skofgar) * [5 years, 7 months ago](https://wordpress.org/support/topic/gifs-cached-via-https-i1-wp-com-wont-load/#post-13660478) * A small update: * If I convert the GIF to an MP4 and upload it, it bypasses the Jetpack caching and in the article the video will be loaded from the webserver the website is on (instead of i1.wp.com). However, it’s a little hacky, because WordPress let’s me upload and insert videos, but they don’t show up in the media browser after insertion. * So maybe even the GIF is _pushing_ the limits of WordPress? * [Dat Hoang](https://wordpress.org/support/users/htdat/) * (@htdat) * [5 years, 6 months ago](https://wordpress.org/support/topic/gifs-cached-via-https-i1-wp-com-wont-load/#post-13666615) * Hello, * Thanks for getting back to us with your testings. * > If I convert the GIF to an MP4 and upload it, it bypasses the Jetpack caching > and in the article the video will be loaded from the webserver the website > is on (instead of i1.wp.com). * That’s expected because only gif, png, and jpg images are served through Jetpack Image CDN. * In case you want to upload videos, we suggest [https://jetpack.com/support/video-hosting/](https://jetpack.com/support/video-hosting/) however this feature is not free * > So maybe even the GIF is _pushing_ the limits of WordPress? * Yes, you can call out it like that. Resized GIF images are not well-supported. Actually, all of your questions can be found out here, especially the “Limitation” section [https://developer.wordpress.com/docs/photon/](https://developer.wordpress.com/docs/photon/) * Note: Photon is our former name of Jetpack Image CDN. Basically, “Photon” and“ Jetpack Image CDN” refer to the same thing. * Thread Starter [skofgar](https://wordpress.org/support/users/skofgar/) * (@skofgar) * [5 years, 6 months ago](https://wordpress.org/support/topic/gifs-cached-via-https-i1-wp-com-wont-load/#post-13738132) * Thanks a lot [@htdat](https://wordpress.org/support/users/htdat/) for the additional information. Downsizing the gif is a great piece of information I didn’t know about. Also I noticed that after a few days it actually was able to successfully create a gif on i1.wp.com * So in the future I’ll just make sure to keep my gif’s smaller and wait a day or two. * Thanks again for the support from all of you. Have a great day. * Plugin Contributor [csonnek](https://wordpress.org/support/users/csonnek/) * (@csonnek) * Happiness Rocketeer 🚀 * [5 years, 6 months ago](https://wordpress.org/support/topic/gifs-cached-via-https-i1-wp-com-wont-load/#post-13742231) * You’re welcome! Let us know if we can help in the future. 🙂 Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Gif’s cached via https://i1.wp.com won’t load’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) * 6 replies * 3 participants * Last reply from: [csonnek](https://wordpress.org/support/users/csonnek/) * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/gifs-cached-via-https-i1-wp-com-wont-load/#post-13742231) * Status: resolved