• Resolved plus8designs

    (@plus8designs)


    When im adding a Gift Card amount

    ex:
    $160 it shows as $16000
    $50 it shows as $5000
    $100 it shows as $10000

    Any insights on how to fix would be very much appreciated

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author pimwick

    (@pimwick)

    Sorry to hear you’re having trouble with the plugin.

    It looks like you may be running into an issue with the currency format.

    First, check the decimal separator setting under WooCommerce -> Settings -> Currency Options. There should be different values for the Thousands Separator and Decimal Separator. If they are the same, this might be the problem.

    If the currency options are set correctly, follow these steps to turn off formatting for the gift card amounts:

    1. Click on Pimwick Plugins -> PW Gift Cards -> Settings
    2. Uncheck the “Format Prices” option and click “Save Settings”
    3. Click on the Products menu on the left and then edit your Gift Card product.
    4. Remove all existing amounts by clicking the “X” next to each one.
    5. Add the amounts back in and click on the Update Product button.

    Thread Starter plus8designs

    (@plus8designs)

    Hello, I did this but still not working. The amount still adds a couple of zeroes

    Thread Starter plus8designs

    (@plus8designs)

    no worries it was a problem with the decimal value. I changed it to “0” and its now fixed

    Plugin Author pimwick

    (@pimwick)

    Glad to hear that you found the culprit, I’m marking this thread as resolved. Best of luck with your store!

Viewing 4 replies - 1 through 4 (of 4 total)

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