• I tried adding a gift wrap message but I can’t close the popup after inputting a message. In the console I get this message: Gift Wrapper error – no input!

    I tested this with the troubleshooting plugin and disabling all plugin except Woocommerce en Gift Wrapper, but it’s still not working.

    PHP: 7.4.33
    WordPress version: 6.3.2
    Woocommerce version: 8.2.1
    Gift Wrapper version: 6.0.8

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for reporting. It’s hard to say what might be going on without more information; however, the error message “Gift Wrapper error – no input!” suggests you had a gift wrap message but no gift wrap selected. The form expects at least one wrap product but it looks like someone has removed the wrap product loop from your Gift Wrapper templates. Better to include a hidden <input?gt; to represent a dummy wrap than delete it altogether and break the plugin… Hopefully this makes sense for you.

    If you are only trying to add a gift message, a different plugin might suit this purpose better.

    Thread Starter Thessa Verbruggen

    (@thessav)

    Hi,

    I set up a new WordPress install with only Woocommerce and Gift Wrap installed and using a default theme. I created a new category and added a gift wrap product with that category. When I try to add a gift wrap in the cart, I don’t see any option to select a wrap product.

    I added some screenshots here: https://app.gemoo.com/share/image-annotation/580450867541741568?codeId=Pa1972pggj31N&origin=imageurlgenerator

    Make sure your gift wrap products are in stock. Also, are they perhaps set as “private” and not purchasable?

    Thread Starter Thessa Verbruggen

    (@thessav)

    I added two gift wrap products, both published and in stock.

    Do the products have prices? Every Woo product needs to at least have a price of 0 in order to show in the catalog at all. FWIW “purchasable” means it’s either published, or private and you have edit capabilities, and it has a price set.

    Thread Starter Thessa Verbruggen

    (@thessav)

    Adding a price did the trick, this plugin has been active a long time on this site and I guess nobody has really used it before so the issue didn’t come up. Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)

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