• Resolved lucafranchini1981

    (@lucafranchini1981)


    Hi, I installed Giftable for WooCommerce, on WordPress 5.1 but with variable products it does not work. when I click on select options, the preload appears but nothing happens. can you help me?

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author DecomTeam

    (@decomteam)

    Hi @lucafranchini1981
    – Please fill all infos for Variable products (price, sku…)
    – Please try different theme like Storefront

    Minimum requirements:
    – WooCommerce 3.1 and up
    – PHP 5.6 and up

    Thread Starter lucafranchini1981

    (@lucafranchini1981)

    I have filled in all the fields but remain stuck on the preload

    Plugin Author DecomTeam

    (@decomteam)

    @lucafranchini1981 did you try different theme ?

    Thread Starter lucafranchini1981

    (@lucafranchini1981)

    unfortunately I can not try because the site is online

    Plugin Author DecomTeam

    (@decomteam)

    @lucafranchini1981 best way would be to clone website with plugin like duplicator to have test/stage versions of your website so you can test with other themes or to try to disable other plugins to be sure what is the issue.

    You can use WordPress debug for detailed informations or check Chrome DevTools console for errors/conflicts

    I am having the same issue. Variable products just sit there and time out when you click select options. I want to say it was working a few weeks ago though.

    Additionally. There are no add to cart buttons on mobile.

    *Edit. It did work with Storefront and PRO but not with a custom Aboss theme. Any help with a fix?

    • This reply was modified 7 years, 3 months ago by zrinard.
    Plugin Author DecomTeam

    (@decomteam)

    @zrinard most of the time its small conflict and to debug things you must enable WP_DEBUG and try to fix issues that are there (notices arent important right away) – you can try to check Chrome DevTools console for script issues (red colored) , could be some small conflict that stop script from working.

    – dont forget to disable cache on Cart,Checkout pages

    @decomteam Also, I don’t have add to cart buttons on mobile. They seem to hide. How can I get them to show?

    Plugin Author apsolut

    (@apsolut)

    deleted

    • This reply was modified 7 years, 3 months ago by apsolut. Reason: delete this reply
    Plugin Author DecomTeam

    (@decomteam)

    @zrinard have in mind that you are having theme issues and not plugin issues, your theme could have different CSS for mobile/tablet did you try to enable buttons again with CSS, they could be hidden:

    #dgfw-choose-gift button.dgfw-add-gift-button { 
    display: inline-block !important;
    }

    @decomteam I tried the css with no luck. I’ve gone through dev tools looking for a media query or something but there is nothing on the element. Kind of strange.

    Dev URL https://wordpress-220532-771859.cloudwaysapps.com Add 16 meals to get the plugin to activate.

    • This reply was modified 7 years, 3 months ago by zrinard.
    • This reply was modified 7 years, 3 months ago by zrinard.
    Plugin Author DecomTeam

    (@decomteam)

    @zrinard I just checked the link, your website is working but you are having some theme issues:
    1. Mixed content (install Really Simple SSL plugin and activate)
    – check is it working then, this could be your issue (not 99% sure)
    2. This is theme issue, so could be a time to get help from your theme developer , to check why image HTML is converted…

    Video where add to cart for Gifts is working

Viewing 12 replies - 1 through 12 (of 12 total)

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