Title: Github vs Forums
Last modified: September 18, 2018

---

# Github vs Forums

 *  Resolved [johngoold](https://wordpress.org/support/users/johngoold-1/)
 * (@johngoold-1)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/github-vs-forums/)
 * I created a ticket (i.e. reported a bug) on Github but had it closed because (
   quote)
 * > Since Gutenberg is not in core, Trac is not the right place to report this 
   > problem.
   > Please use the plugin support forum or open an issue on the GitHub repository(
   > links available in the plugin).
 * So here is what I posted to the ticket (again, copy-and-paste):
 * > I have a test site with which I wanted to start exploring the Gutenberg editor.
   > Not having used it for quite a while, when I logged in I noticed there was 
   > an update to 3.8.0 available (I don’t remember exactly what I was on previously,
   > but I know this skipped a lot of previous updates).
   > In submitting this ticket, I see “Version” shows the latest as 4.9.8 — why 
   > don’t I see that when I update the Gutenberg plugin?
   > When I go to edit a post (all of them on this test site were converted to Gutenberg),
   > I just get a blank browser window (not just a delay before rendering, but a
   > blank — i.e. white — window).
   > If I use the browser’s back button, but then select the Classic Editor, I get
   > a dialog telling me this was edited with Gutenberg… with warnings. If I continue,
   > all the content is there. If, instead, I select Gutenberg the blank window 
   > is displayed.
   > Latest Firefox (62.0) under Linux Mint (18.2)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [Ian Dunn](https://wordpress.org/support/users/iandunn/)
 * (@iandunn)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/github-vs-forums/#post-10701107)
 * The version refers to WordPress, rather than Gutenberg.
 * It sounds like your issue may be similar to this one:
 * [https://wordpress.org/support/topic/after-updating-3-8-cant-write-new-posts/#post-10701099](https://wordpress.org/support/topic/after-updating-3-8-cant-write-new-posts/#post-10701099)
 * Are you able to access your logs to check for any relevant info?
 *  Moderator [Samuel Wood (Otto)](https://wordpress.org/support/users/otto42/)
 * (@otto42)
 * WordPress.org Admin
 * [7 years, 8 months ago](https://wordpress.org/support/topic/github-vs-forums/#post-10701557)
 * Also, Trac is not GitHub. Where did you post your issue, exactly?
 *  Thread Starter [johngoold](https://wordpress.org/support/users/johngoold-1/)
 * (@johngoold-1)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/github-vs-forums/#post-10713605)
 * [@moderator](https://wordpress.org/support/users/moderator/): Sorry for slow 
   response, I’m involved in other stuff. I cannot remember exactly how I got to
   the page where I posted the problem; however, it was most likely by going to 
   WordPress.org and searching for Gutenberg Editor (and probably “blank screen”
   or “white screen”) and following links. The confirming email I received after
   posting is copy-and-pasted below. …John
 * #44962: Update to 3.8.0 results in blank screen
    ————————–+—————————– Reporter:
   johngoold | Owner: (none) Type: defect (bug) | Status: new Priority: normal |
   Milestone: Awaiting Review Component: General | Version: 3.8 Severity: normal
   | Keywords: Focuses: | ————————–+—————————– I have a test site with which I wanted
   to start exploring the Gutenberg editor. Not having used it for quite a while,
   when I logged in I noticed there was an update to 3.8.0 available (I don’t remember
   exactly what I was on previously, but I know this skipped a lot of previous updates).
 *  In submitting this ticket, I see “Version” shows the latest as 4.9.8 —
    why 
   don’t I see that when I update the Gutenberg plugin?
 *  When I go to edit a post (all of them on this test site were converted to
    Gutenberg),
   I just get a blank browser window (not just a delay before rendering, but a blank—
   i.e. white — window).
 *  If I use the browser’s back button, but then select the Classic Editor, I
    get
   a dialog telling me this was edited with Gutenberg… with warnings. If I continue,
   all the content is there. If, instead, I select Gutenberg the blank window is
   displayed.
 *  Latest Firefox (62.0) under Linux Mint (18.2)
 * —
    Ticket URL: <[https://core.trac.wordpress.org/ticket/44962&gt](https://core.trac.wordpress.org/ticket/44962&gt);
   WordPress Trac <[https://core.trac.wordpress.org/&gt](https://core.trac.wordpress.org/&gt);
   WordPress publishing platform
 *  Thread Starter [johngoold](https://wordpress.org/support/users/johngoold-1/)
 * (@johngoold-1)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/github-vs-forums/#post-10713640)
 * [@ian](https://wordpress.org/support/users/ian/): As with previous post, sorry
   for the delay replying.
 * I have updated to 3.9.0 and the problem is still there. The only log I could 
   find is the access log. I will review how to get PHP logging errors and see what
   I can find out.
 * If it is of any help, I am using the _Generate Press_ theme (Pro version) and
   have the following plugins installed:
 * **Akismet Anti-Spam** (active)
    **GP Premium** (not active) **Gutenberg** (active)—
   of course! **Simple Shortcodes** (not active) **WP Missed Schedule Posts** (active)
 * I’ll try deactivating the last one in the list and see if it makes any difference.
 *  Thread Starter [johngoold](https://wordpress.org/support/users/johngoold-1/)
 * (@johngoold-1)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/github-vs-forums/#post-10713656)
 * [@iandunn](https://wordpress.org/support/users/iandunn/) is perfectly correct.
   I attempted to add a post (versus edit an existing one) and got the same blank
   screen.
 * Please do not post any more comments here, but refer to
    [https://wordpress.org/support/topic/after-updating-3-8-cant-write-new-posts/#post-10701099](https://wordpress.org/support/topic/after-updating-3-8-cant-write-new-posts/#post-10701099)
   where I will be posting anything new I discover.
 *  Moderator [Samuel Wood (Otto)](https://wordpress.org/support/users/otto42/)
 * (@otto42)
 * WordPress.org Admin
 * [7 years, 8 months ago](https://wordpress.org/support/topic/github-vs-forums/#post-10714810)
 * [@johngoold-1](https://wordpress.org/support/users/johngoold-1/) Posting in other
   people’s threads isn’t particularly helpful for them. We would suggest keeping
   your own threads active instead of invading others, because of the way the email
   notification system works on these forums.
 * Regarding your problem, do you see any error messages in the javascript console?
 *  Thread Starter [johngoold](https://wordpress.org/support/users/johngoold-1/)
 * (@johngoold-1)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/github-vs-forums/#post-10715427)
 * First, my apologies if I did something the forums depreciate. I was under the
   impression the solving problems (bugs, etc.) was easier if there was a single
   report with comments/clarifications/etc., rather than multiple duplicate reports.
 * I will attempt to edit (if I still can) my comment and change it to a “See also:”
   reference.
 * Regarding the issue, the Firefox Web Console reports:
 *     ```
       JQMIGRATE: Migrate is installed, version 1.4.1 load-scripts.php:9:542
       Loading failed for the <script> with source “https://goold.ca/wp-content/plugins/gutenberg/vendor/wp-polyfill-ecmascript.min.2ae96136.js”. post.php:74
       [Show/hide message details.] ReferenceError: regeneratorRuntime is not defined[Learn More] index.js:50:58096
       [Show/hide message details.] TypeError: Object(...) is not a function[Learn More] index.js:12:7744
       [Show/hide message details.] TypeError: Object(...)(...) is undefined[Learn More] index.js:12:15641
       [Show/hide message details.] TypeError: wp.editPost is undefined[Learn More]
       ```
   
 * So finally some error messages!
 *  Moderator [Marius L. J.](https://wordpress.org/support/users/clorith/)
 * (@clorith)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/github-vs-forums/#post-10830012)
 * Hi,
 * Sorry for the slow response here, many people to help, so few hours in the day
   🙂
 * I have both good and bad news for you though! The problem you are experiencing
   is caused by a security feature with your host (that’s the bad news). The good
   news is that this is something we are working on resolving right now, after having
   discovered the likely cause!
 * For those that like tickets, it’s being covered in both [https://twitter.com/WordPress/status/1057136472321613824](https://twitter.com/WordPress/status/1057136472321613824)
   and [https://github.com/WordPress/gutenberg/issues/10075](https://github.com/WordPress/gutenberg/issues/10075)

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Github vs Forums’ is closed to new replies.

 * ![](https://ps.w.org/gutenberg/assets/icon-256x256.jpg?rev=1776042)
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## Tags

 * [WhiteScreen](https://wordpress.org/support/topic-tag/whitescreen/)

 * 8 replies
 * 4 participants
 * Last reply from: [Marius L. J.](https://wordpress.org/support/users/clorith/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/github-vs-forums/#post-10830012)
 * Status: resolved