• Hi. When the Give plugin is active, /wp-admin/update-core.php produces a 500 internal server error.

    When Give is disabled, the internal server error goes away.

    Wordpress version = 4.8
    Give version = 1.8.11

    Host = Site Ground

    Help appreciated.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Devin Walker

    (@dlocc)

    Hmmm, we’re running our website on Siteground as well with Give installed without any issues. What other plugins do you have active? Also, have you reached out to their support? They be able to identify something on their end.

    Thread Starter SRD75

    (@srd75)

    Hi. Other plugins active:

    akismet
    backupwordpress
    baw-login-logout-menu
    bbpress
    contact-form-7
    duplicate-post
    duplicator
    mailster
    mainwp-child
    memberpress
    memberpress-importer
    memberpress-mailster
    mepr-i18n
    mfn-migrate-cb
    sg-cachepress
    wordfence
    wordpress-database-reset
    wp-migrate-db-pro
    wp-migrate-db-pro-media-files

    I will contact SG support now.

    Plugin Contributor Devin Walker

    (@dlocc)

    Thanks. I don’t see much there. Is this a live site? Perhaps on Siteground’s staging you can isolate the issue with WP_DEBUG and WP_DEBUG_LOG set to true.

    Thread Starter SRD75

    (@srd75)

    We found downgrading from PHP 7 to PHP 5.6 resolved the issue.

    Thread Starter SRD75

    (@srd75)

    WP_DEBUG and WP_DEBUG_LOG are on, but debug.log is not being produced yet.

    Plugin Contributor Devin Walker

    (@dlocc)

    That’s strange @srd75 – we also run on Siteground PHP version 7 and Give runs well on it. We develop it using PHP7. You should want to run version 7 for the efficiency and speed of it. Have you tried deactivating other plugins and activating Give? It’s good it works in the previous version, but I’m curious as to how this is occurring.

Viewing 6 replies - 1 through 6 (of 6 total)

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