Title: GiveWP error HELP PLEASE
Last modified: August 19, 2022

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# GiveWP error HELP PLEASE

 *  Resolved [yourhearingdog](https://wordpress.org/support/users/yourhearingdog/)
 * (@yourhearingdog)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/givewp-error/)
 * GiveWP was uninstalled for some reason. When we try to install the plugin we 
   get this error:
 * “Installation failed: Destination folder already exists.”
 * Not sure what to do. Thanks for any help.
    -  This topic was modified 3 years, 9 months ago by [yourhearingdog](https://wordpress.org/support/users/yourhearingdog/).

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Support [Rick Alday](https://wordpress.org/support/users/mrdaro/)
 * (@mrdaro)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/givewp-error/#post-15933212)
 * Hi [@yourhearingdog](https://wordpress.org/support/users/yourhearingdog/),
 * Happy to help.
 * What I would recommend is to remove that GiveWP via SFTP/FTP, or your host’s 
   File Manager, and then upload/install the latest version using either the same
   method, or via the WordPress dashboard.
 * Let me know how that goes.
 *  Thread Starter [yourhearingdog](https://wordpress.org/support/users/yourhearingdog/)
 * (@yourhearingdog)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/givewp-error/#post-15933230)
 * Hi [@mrdaro](https://wordpress.org/support/users/mrdaro/)
 * Thanks for the reply. Much appreciated.
 * Not sure how to find and remove the GiveWP via FTP or our host’s file manager.
   Guess I need documentation. I’m not the smartest cookie on the block when it 
   comes to these things. HAHA
 *  Plugin Support [Rick Alday](https://wordpress.org/support/users/mrdaro/)
 * (@mrdaro)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/givewp-error/#post-15933317)
 * Hi [@yourhearingdog](https://wordpress.org/support/users/yourhearingdog/),
 * In your WordPress dashboard, navigate to Plugins -> All Plugins.
 * Do you see “GiveWP – Donation Plugin” listed at all in there?
 * If you see it, can you click the “Activate” text link below the plugin title?
 *  Thread Starter [yourhearingdog](https://wordpress.org/support/users/yourhearingdog/)
 * (@yourhearingdog)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/givewp-error/#post-15933357)
 * Hi [@mrdaro](https://wordpress.org/support/users/mrdaro/)
 * No, I don’t see it. That’s what I was trying to indicate in the original post.
   Guess I didn’t explain it very well.
 *  Thread Starter [yourhearingdog](https://wordpress.org/support/users/yourhearingdog/)
 * (@yourhearingdog)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/givewp-error/#post-15937654)
 * Hi [@mrdaro](https://wordpress.org/support/users/mrdaro/)
 * We’re still getting this error, “Installation failed: Destination folder already
   exists.”
 * You mentioned removing the GiveWP through the file manager. Do you have documentation
   on how to do that?
 * We launch our website today. Thank you for your help.
 *  Plugin Support [Rick Alday](https://wordpress.org/support/users/mrdaro/)
 * (@mrdaro)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/givewp-error/#post-15940149)
 * Hi [@yourhearingdog](https://wordpress.org/support/users/yourhearingdog/),
 * This blog posts has a nice tutorial: [https://www.wpbeginner.com/beginners-guide/how-to-manually-update-wordpress-plugins-via-ftp/](https://www.wpbeginner.com/beginners-guide/how-to-manually-update-wordpress-plugins-via-ftp/)
 *  Plugin Support [Matheus Martins](https://wordpress.org/support/users/matheusfd/)
 * (@matheusfd)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/givewp-error/#post-15946560)
 * Hi, [@yourhearingdog](https://wordpress.org/support/users/yourhearingdog/).
 * Do you still need assistance here? Looking forward to helping you get to the 
   bottom of this!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘GiveWP error HELP PLEASE’ is closed to new replies.

 * ![](https://ps.w.org/give/assets/icon-256x256.jpg?rev=2873287)
 * [GiveWP - Donation Plugin and Fundraising Platform](https://wordpress.org/plugins/give/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/give/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/give/)
 * [Active Topics](https://wordpress.org/support/plugin/give/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/give/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/give/reviews/)

 * 7 replies
 * 3 participants
 * Last reply from: [Matheus Martins](https://wordpress.org/support/users/matheusfd/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/givewp-error/#post-15946560)
 * Status: resolved