Title: Google Ads sync issues
Last modified: May 15, 2025

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# Google Ads sync issues

 *  Resolved [Sjcartier Ltd](https://wordpress.org/support/users/sjcartierltduk/)
 * (@sjcartierltduk)
 * [1 year ago](https://wordpress.org/support/topic/google-ads-sync-issues/)
 * I am using Google for WooCommerce to promote my products.
 * I keep an eye on views and total ads price regularly, and it is showing £11.81
   from 1st May from 608 clicks and 0 conversions, which I can be ok with as that
   seems reasaonable.
 * But I received a charge for £200 on the 14th. This is 14 days of ads with maximum
   spend of £14 a day, although that is the maximum.
 * When viewing stats via my google ads plugin dashboard I’m seeing that I’m obviously
   not using to its maximum everyday as I check my views daily and where my views
   and conversions come from.
 * So I’m confused as to what the sync issue is with this plug-in that is allowing
   Google Ads to believe that this cost is so much, especially when plug-in is showing
   correct value of £11.81. As I’m only using the paid ads button where I put a 
   maximum daily limit, and where my products should be showcased.
 * Could you please help me understand where the issue lies please.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgoogle-ads-sync-issues%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Zee](https://wordpress.org/support/users/doublezed2/)
 * (@doublezed2)
 * [1 year ago](https://wordpress.org/support/topic/google-ads-sync-issues/#post-18469216)
 * Hello [Sjcartier Ltd](https://wordpress.org/support/users/sjcartierltduk/),
 * Thank you for contacting WooCommerce support.
 * I understand you’re seeing a discrepancy between the ad spend shown in the Google
   Ads plugin dashboard (£11.81) and the actual charge from Google (£200), which
   is understandably confusing.
 * Since billing is handled directly by Google, I recommend contacting Google Support
   for a detailed explanation of the charges. They will be able to clarify how the
   costs are being calculated.
 * Once you hear back from them, feel free to share any relevant details here. If
   there’s anything on the WooCommerce side that needs attention, I’ll be happy 
   to help further.
 * Best regards.
 *  Plugin Support [Feten L. a11n](https://wordpress.org/support/users/fetenlakhal/)
 * (@fetenlakhal)
 * [1 year ago](https://wordpress.org/support/topic/google-ads-sync-issues/#post-18497285)
 * Hi there,
 * We haven’t heard back in a bit, so I’ll go ahead and mark this as resolved for
   now. If you’d like to pick things back up later, we’re just a message away!
 * Apart from this, if you have a moment, we’d really appreciate a review: [https://wordpress.org/support/plugin/google-listings-and-ads/reviews/#new-post](https://wordpress.org/support/plugin/google-listings-and-ads/reviews/#new-post)

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Google Ads sync issues’ is closed to new replies.

 * ![](https://ps.w.org/google-listings-and-ads/assets/icon.svg?rev=2775988)
 * [Google for WooCommerce](https://wordpress.org/plugins/google-listings-and-ads/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-listings-and-ads/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-listings-and-ads/)
 * [Active Topics](https://wordpress.org/support/plugin/google-listings-and-ads/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-listings-and-ads/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-listings-and-ads/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Feten L. a11n](https://wordpress.org/support/users/fetenlakhal/)
 * Last activity: [1 year ago](https://wordpress.org/support/topic/google-ads-sync-issues/#post-18497285)
 * Status: resolved