Title: Google Crawl Error
Last modified: August 30, 2016

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# Google Crawl Error

 *  Resolved [simonnnug](https://wordpress.org/support/users/simonnnug/)
 * (@simonnnug)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/google-crawl-error-1/)
 * Hi,
 * In the Google Webmaster Tools has blocked > Crawl > Crawl Errors and this has
   been blocked;
 * wp-content/plugins/business-directory-ratings/resources/jquery.raty-2.4.5/img/
 * I checked what it is in the file and its just 5 images and saying ‘Access Denied’
   and it isn’t even a page but part of the plugin.
 * [http://postimg.org/image/nzdi0fq51/](http://postimg.org/image/nzdi0fq51/)
 * [http://postimg.org/image/gqlu4j3vl/](http://postimg.org/image/gqlu4j3vl/)
 * Can some help me resolve this issue please, thanks
 * [https://wordpress.org/plugins/business-directory-plugin/](https://wordpress.org/plugins/business-directory-plugin/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Business Directory Plugin](https://wordpress.org/support/users/businessdirectoryplugin/)
 * (@businessdirectoryplugin)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/google-crawl-error-1/#post-6453818)
 * Hi Simon,
 * Sorry that you ran into issues here!
 * BD puts no specific restrictions on permissions and such to prevent crawling.
   However, your web host may be doing something, or during upload, there may have
   been a permission change to restrict those files somehow to be read-only or admin-
   read-only.
 * The errors themselves don’t tell us much here. What is the permission of those
   files showing in your web hosting Cpanel or FTP client?
 * Can you physically access them yourself if you put in the link?
 * What version of Ratings are you running here?
 *  Thread Starter [simonnnug](https://wordpress.org/support/users/simonnnug/)
 * (@simonnnug)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/google-crawl-error-1/#post-6453828)
 * Hi,
 * I don’t really understand the crawl error myself. I will try my best to provide
   you the information you need. I do have physical access to the FTP and the version
   of ratings would be the latest one, so it is version 3.6.
 * It is a 403 error, meaning forbidden – The request was a valid request, but the
   server is refusing to respond to it.
 * I don’t know if this is stopping my website from being indexed into the Google
   search engine, for whatever reason, my website hasn’t been indexed into the Google
   search engine, so it can’t be found unless you put in the whole url.
 * [http://postimg.org/image/51i4ppjkt/](http://postimg.org/image/51i4ppjkt/)
 * [http://www.tableservice.co.uk/wp-content/plugins/business-directory-ratings/resources/jquery.raty-2.4.5/img/](http://www.tableservice.co.uk/wp-content/plugins/business-directory-ratings/resources/jquery.raty-2.4.5/img/)
 *  Plugin Author [Business Directory Plugin](https://wordpress.org/support/users/businessdirectoryplugin/)
 * (@businessdirectoryplugin)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/google-crawl-error-1/#post-6453832)
 * A 403 error in this case would definitely be outside of BD’s control (that’s 
   a web server level error and not one we can ever handle/change/affect in the 
   settings or code of BD).
 * I’d contact your web hosting company and ask them why you get a 403 on that specific
   directory. They’re most likely going to have the best information on that.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Google Crawl Error’ is closed to new replies.

 * ![](https://ps.w.org/business-directory-plugin/assets/icon-256x256.png?rev=2901888)
 * [Business Directory Plugin - Easy Listing Directories for WordPress](https://wordpress.org/plugins/business-directory-plugin/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/business-directory-plugin/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/business-directory-plugin/)
 * [Active Topics](https://wordpress.org/support/plugin/business-directory-plugin/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/business-directory-plugin/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/business-directory-plugin/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Business Directory Plugin](https://wordpress.org/support/users/businessdirectoryplugin/)
 * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/google-crawl-error-1/#post-6453832)
 * Status: resolved