Title: Google error: undefined
Last modified: January 18, 2021

---

# Google error: undefined

 *  Resolved [Alberto Olguin](https://wordpress.org/support/users/seobeto/)
 * (@seobeto)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/google-error-undefined-4/)
 * Hi, when I want to synchronize both the widget and the shortcode I get the error“
   Google error: undefined”
 * I have followed the steps in the videos as indicated.
 * I would like to know how to solve this please.
 * Thank you
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgoogle-error-undefined-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Daniel K.](https://wordpress.org/support/users/richplugins/)
 * (@richplugins)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/google-error-undefined-4/#post-13924595)
 * Hi [@seobeto](https://wordpress.org/support/users/seobeto/),
 * Sorry, I should close this issue like a duplicate of [https://wordpress.org/support/topic/google-error-undefined/](https://wordpress.org/support/topic/google-error-undefined/)
 * Please see my reply here [https://wordpress.org/support/topic/google-error-undefined/#post-12485656](https://wordpress.org/support/topic/google-error-undefined/#post-12485656).
 * You need to add a physical address for your virtual/area Google place to get 
   the reviews, because Google has changed the Places API and at the moment it doesn’t
   return the reviews for area/virtual locations.
 * Unfortunately, we can’t implement the workaround for this, because it’s a limitation
   of Google, not the plugin.
 * Thanks!
    -  This reply was modified 5 years, 5 months ago by [Daniel K.](https://wordpress.org/support/users/richplugins/).

Viewing 1 replies (of 1 total)

The topic ‘Google error: undefined’ is closed to new replies.

 * ![](https://ps.w.org/widget-google-reviews/assets/icon-256x256.gif?rev=3152314)
 * [Rich Showcase for Google Reviews](https://wordpress.org/plugins/widget-google-reviews/)
 * [Support Threads](https://wordpress.org/support/plugin/widget-google-reviews/)
 * [Active Topics](https://wordpress.org/support/plugin/widget-google-reviews/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/widget-google-reviews/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/widget-google-reviews/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Daniel K.](https://wordpress.org/support/users/richplugins/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/google-error-undefined-4/#post-13924595)
 * Status: resolved