Title: google feed problem
Last modified: February 20, 2020

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# google feed problem

 *  Resolved [OwnYou](https://wordpress.org/support/users/ownyou/)
 * (@ownyou)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/google-feed-problem/)
 * Since the last time I have many problems with feed and rejects my products in
   google, I have poor stock, in the feed there are products that I deleted a week
   earlier, and those that are marked as a draft, there are also different prices.
   
   Can anyone help me and check it out? it’s best to log in to my store, I care 
   to fix it as soon as possible.

Viewing 15 replies - 1 through 15 (of 18 total)

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 *  [evavangelooven](https://wordpress.org/support/users/evavangelooven/)
 * (@evavangelooven)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/google-feed-problem/#post-12458934)
 * Hi ownyou,
 * Thanks for using our plugin and reaching out to us. Could please copy/paste a
   screenshot of the exact errors and notifications you are seeing in Google’s Merchant
   Center so we can see what the exact disapproval reasons are?
 * Also, please don’t offer anyone (not even us ;-)) to use your credentials to 
   login in your store on your behalf. For many different good reasons this is strictly
   forbidden on the WP-forum.
 * All the best,
    Eva
 *  Thread Starter [OwnYou](https://wordpress.org/support/users/ownyou/)
 * (@ownyou)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/google-feed-problem/#post-12459170)
 * [https://easyupload.io/aruum8](https://easyupload.io/aruum8)
    [https://easyupload.io/bi54wk](https://easyupload.io/bi54wk)
   its a csv files with bug reports
 *  [evavangelooven](https://wordpress.org/support/users/evavangelooven/)
 * (@evavangelooven)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/google-feed-problem/#post-12459562)
 * Hi ownyou,
 * Thanks for sending over Google’s error logs.
 * The products have been disapproved because of the “**availability**” values in
   your feed or on in the structured data of your website. Most likely you are advertising
   on products that are out of stock?
 * Could you copy/paste the feed URL you have uploaded to Google’s merchant center?
 * Thanks,
    Eva
 *  Thread Starter [OwnYou](https://wordpress.org/support/users/ownyou/)
 * (@ownyou)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/google-feed-problem/#post-12460068)
 * [https://dotd.pl/wp-content/uploads/woo-product-feed-pro/xml/33af2c2108cbce036b23a4cd0ad56360.xml](https://dotd.pl/wp-content/uploads/woo-product-feed-pro/xml/33af2c2108cbce036b23a4cd0ad56360.xml)
 *  [evavangelooven](https://wordpress.org/support/users/evavangelooven/)
 * (@evavangelooven)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/google-feed-problem/#post-12460548)
 * Hi,
 * Thanks for this.
 * According to Google the reason for the disapprovals is your website itself, see:
   
   [https://www.dropbox.com/s/gqrf0f15xuruf2h/availability-2.png?dl=0](https://www.dropbox.com/s/gqrf0f15xuruf2h/availability-2.png?dl=0)
 * So I checked the structured data of the landing pages of some of your disapproved
   products and found that the availability data is missing in it, see:
    [https://www.dropbox.com/s/6g8siyed7igjdfp/availability-1.png?dl=0](https://www.dropbox.com/s/6g8siyed7igjdfp/availability-1.png?dl=0)
 * Because of this Google can’t automatically check if the availability values in
   your feed match the availability you have on your website and disapproves of 
   the products.
 * WooCommerce, out-of-the-box, normally does show the availability in the structured
   data so it seems you are using a plugin(s) that change the structured data on
   your website and cause the issue at hand.
 * All the best,
    Eva
 *  Thread Starter [OwnYou](https://wordpress.org/support/users/ownyou/)
 * (@ownyou)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/google-feed-problem/#post-12460802)
 * it can be cache plugin?
 *  [evavangelooven](https://wordpress.org/support/users/evavangelooven/)
 * (@evavangelooven)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/google-feed-problem/#post-12461628)
 * Hi,
 * I don’t think so. You must be using a plugin or maybe even your theme that makes
   changes to the structured data of your website.
 * Best,
    Eva
 *  Thread Starter [OwnYou](https://wordpress.org/support/users/ownyou/)
 * (@ownyou)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/google-feed-problem/#post-12478261)
 * I understand that Google can download other data from my site and it generates
   errors, but I don’t understand, why I have other data in woo products panel and
   there are correct and other data in the feed file generated from your plugin?
 *  [evavangelooven](https://wordpress.org/support/users/evavangelooven/)
 * (@evavangelooven)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/google-feed-problem/#post-12478319)
 * Hi OwnYou,
 * Could you illustrate an example of that with some screenshots?
 * All the best,
    Eva
 *  Thread Starter [OwnYou](https://wordpress.org/support/users/ownyou/)
 * (@ownyou)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/google-feed-problem/#post-12478478)
 * for example when i write in products list or in search on a home website “stolik
   foxtrot” i have empty list.
 * but in my feed:
    [https://dotd.pl/wp-content/uploads/woo-product-feed-pro/xml/33af2c2108cbce036b23a4cd0ad56360.xml](https://dotd.pl/wp-content/uploads/woo-product-feed-pro/xml/33af2c2108cbce036b23a4cd0ad56360.xml)
   I have many products( old and long time ago deleted)
 *  [evavangelooven](https://wordpress.org/support/users/evavangelooven/)
 * (@evavangelooven)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/google-feed-problem/#post-12478518)
 * Hi,
 * So it seems your product feed did not update / refresh and still holds old product
   information, correct?
 * Could you send us the plugin’s debug.log? It will help us understand how you 
   have configured your feed and possibly understand the issue at hand. Instructions
   on how to retrieve the debug.log can be found here: [https://adtribes.io/send-your-debug-log-to-support/](https://adtribes.io/send-your-debug-log-to-support/)
 * All the best,
    Eva
 *  Thread Starter [OwnYou](https://wordpress.org/support/users/ownyou/)
 * (@ownyou)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/google-feed-problem/#post-12478552)
 * its not only one problem for example this product:
    [https://dotd.pl/produkt/fotel-egg-jajo-velvet-treviso-aksamitny/?attribute_pa_kolor=szary&attribute_pa_kolor-nogi=naturalna-stal&dTribesID=33af2c2108cbce036b23a4cd0ad56360](https://dotd.pl/produkt/fotel-egg-jajo-velvet-treviso-aksamitny/?attribute_pa_kolor=szary&attribute_pa_kolor-nogi=naturalna-stal&dTribesID=33af2c2108cbce036b23a4cd0ad56360)
   |adtribes|122735&utm_source=Google%20Shopping&utm_campaign=Google%20shopping%
   20product%20feed&utm_medium=cpc&utm_term=122735&fbclid=IwAR3h4mxKos22V_IdcWvyzcQGzoymGjM_0qm0_RqPGvGMWC55Hc8vTxHhfus
 * if you select color on green( third variant) and second option on a silver (second
   variant) i have price 1549, but in feed the same product has 1499
 *  Thread Starter [OwnYou](https://wordpress.org/support/users/ownyou/)
 * (@ownyou)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/google-feed-problem/#post-12478592)
 * [http://dotd.pl/wp-content/uploads/woo-product-feed-pro/logs/debug.log](http://dotd.pl/wp-content/uploads/woo-product-feed-pro/logs/debug.log)
 *  [evavangelooven](https://wordpress.org/support/users/evavangelooven/)
 * (@evavangelooven)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/google-feed-problem/#post-12478767)
 * Hi,
 * Looking at your debug.log it seems your feed updated fine on a daily basis until
   the 23th of november last year, see:
    [https://www.dropbox.com/s/g8ds9bc0talh3rs/23november.png?dl=0](https://www.dropbox.com/s/g8ds9bc0talh3rs/23november.png?dl=0)
 * When your feed is no longer automatically updating then changes are this is caused
   by your WP-cron no longer working or being disabled. See: [https://adtribes.io/help-my-feed-processing-is-stuck/](https://adtribes.io/help-my-feed-processing-is-stuck/)
 * Could you check if your WP-cron is enabled and when not make sure it is enabled
   again (in your wp-config.php file). Once you enabled it again make sure to de-
   activate and re-activate our plugin as that will reset all cron events needed
   for our plugin.
 * Hope this helps!
 * All the best,
    Eva
 *  Thread Starter [OwnYou](https://wordpress.org/support/users/ownyou/)
 * (@ownyou)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/google-feed-problem/#post-12478967)
 * cron is enabled

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The topic ‘google feed problem’ is closed to new replies.

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 * 18 replies
 * 2 participants
 * Last reply from: [evavangelooven](https://wordpress.org/support/users/evavangelooven/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/google-feed-problem/page/2/#post-12518727)
 * Status: resolved