Title: Google map error on Mobile Last modified: August 22, 2016 --- # Google map error on Mobile * [armix](https://wordpress.org/support/users/armix/) * (@armix) * [11 years, 4 months ago](https://wordpress.org/support/topic/google-map-error-on-mobile/) * Hi, if I check the option in plugin’s settings to “When a user clicks on “Directions”, open a new window and show the route on maps.google.com” (so it opens in new window) * => I get an error on Mobile (at least tested on iPhone 4s, Safari browser): * “Cannon open page” – but I see directions below and can click “Ok” and see directions. * Is there a way to fix it so it correctly shows on mobile without an error? * thanks * [https://wordpress.org/plugins/wp-store-locator/](https://wordpress.org/plugins/wp-store-locator/) Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Author [Tijmen Smit](https://wordpress.org/support/users/tijmensmit/) * (@tijmensmit) * [11 years, 4 months ago](https://wordpress.org/support/topic/google-map-error-on-mobile/#post-5743278) * After you click “OK” it still shows the directions on Google Maps? What is the exact address where this happens? * Thread Starter [armix](https://wordpress.org/support/users/armix/) * (@armix) * [11 years, 4 months ago](https://wordpress.org/support/topic/google-map-error-on-mobile/#post-5743340) * Yes, after you click “Ok” on error pop-up, it does show the directions, but it should not have the error (agree?) – not good for user experience. * Here is the example when it happens (click direction on one of my stores “Directions”): [https://www.google.com/maps?saddr=477-545+7th+Street,+Brooklyn,+NY+11215,+USA&daddr=1598+Flatbush+Ave,+Brooklyn,+,+United+States](https://www.google.com/maps?saddr=477-545+7th+Street,+Brooklyn,+NY+11215,+USA&daddr=1598+Flatbush+Ave,+Brooklyn,+,+United+States) * -> on iPhone (Safari browser), it goes to another window and pop-up error says: “ Cannot Open Page – Safari cannot open the page because the address is invalid”— > click “Ok” -> shows the directions fine * * Note that on desktop it works fine. * Let me know if you can find a solution. Thanks * Plugin Author [Tijmen Smit](https://wordpress.org/support/users/tijmensmit/) * (@tijmensmit) * [11 years, 4 months ago](https://wordpress.org/support/topic/google-map-error-on-mobile/#post-5743425) * I have to look into this a bit more. You are not the only one who has this issue with Safari and Google Maps. [http://stackoverflow.com/questions/27049228/safari-cannot-open-the-page-because-the-address-is-invalid-for-google-maps-lin](http://stackoverflow.com/questions/27049228/safari-cannot-open-the-page-because-the-address-is-invalid-for-google-maps-lin) * Thread Starter [armix](https://wordpress.org/support/users/armix/) * (@armix) * [11 years, 4 months ago](https://wordpress.org/support/topic/google-map-error-on-mobile/#post-5743444) * Thanks, Tijmen. Makes sense to find a solution as many use iphone / safari and don’t have a google app. let me know if you can come up with a fix. * thanks * Plugin Author [Tijmen Smit](https://wordpress.org/support/users/tijmensmit/) * (@tijmensmit) * [11 years, 4 months ago](https://wordpress.org/support/topic/google-map-error-on-mobile/#post-5743475) * If you install the Google Maps app it does work fine for you? * Thread Starter [armix](https://wordpress.org/support/users/armix/) * (@armix) * [11 years, 4 months ago](https://wordpress.org/support/topic/google-map-error-on-mobile/#post-5743480) * Yes, it works — but only tested it on iPhone 5 with google map app. * [vgarcia88](https://wordpress.org/support/users/vgarcia88/) * (@vgarcia88) * [11 years, 1 month ago](https://wordpress.org/support/topic/google-map-error-on-mobile/#post-5743674) * Has there been any updates in regards to this problem. I’m getting the same issue as well and cannot find a solution for this. * Plugin Author [Tijmen Smit](https://wordpress.org/support/users/tijmensmit/) * (@tijmensmit) * [11 years, 1 month ago](https://wordpress.org/support/topic/google-map-error-on-mobile/#post-5743675) * I’m not able to find a solution for it as well. * I only find other threads about it on Stack Overflow with other users complaining about the [same](http://stackoverflow.com/questions/28441945/safari-cannot-open-the-page-because-the-address-is-invalid-for-google-maps-on-ip) [issue](http://stackoverflow.com/questions/27049228/safari-cannot-open-the-page-because-the-address-is-invalid-for-google-maps-lin), but no solutions. * They do mention that it only happens when the Google Maps app isn’t installed in iOS, but that would be very buggy behavior since the map url itself is perfectly valid. I assume you don’t have the map installed? * Maybe ask on the Apple support form about it? Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Google map error on Mobile’ is closed to new replies. * ![](https://ps.w.org/wp-store-locator/assets/icon-256x256.jpg?rev=1007784) * [WP Store Locator](https://wordpress.org/plugins/wp-store-locator/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-store-locator/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-store-locator/) * [Active Topics](https://wordpress.org/support/plugin/wp-store-locator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-store-locator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-store-locator/reviews/) * 8 replies * 3 participants * Last reply from: [Tijmen Smit](https://wordpress.org/support/users/tijmensmit/) * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/google-map-error-on-mobile/#post-5743675) * Status: not resolved