Title: google maps crashing Last modified: August 30, 2016 --- # google maps crashing * Resolved [nmk333](https://wordpress.org/support/users/nmk333/) * (@nmk333) * [10 years, 6 months ago](https://wordpress.org/support/topic/google-maps-crashing/) * Hi I have installed the latest version of the plugin for google maps. * when I select the store locator and enter the post code it crash in all browsers and saying script has stop responding. * Thanks * naz * [https://wordpress.org/plugins/wp-google-maps/](https://wordpress.org/plugins/wp-google-maps/) Viewing 15 replies - 1 through 15 (of 15 total) * Plugin Author [WPGMaps](https://wordpress.org/support/users/wpgmaps/) * (@wpgmaps) * [10 years, 6 months ago](https://wordpress.org/support/topic/google-maps-crashing/#post-6811485) * Hi Naz. * Would you mind sending me a link to your map so I can look into this for you? * Thread Starter [nmk333](https://wordpress.org/support/users/nmk333/) * (@nmk333) * [10 years, 6 months ago](https://wordpress.org/support/topic/google-maps-crashing/#post-6811495) * Hi * Here is the map on my site [http://life-in-the.uk/maps/](http://life-in-the.uk/maps/) * If I can get this working then I will upgrade to the pro as I do really like this plugin. * Thanks * naz * Plugin Author [WPGMaps](https://wordpress.org/support/users/wpgmaps/) * (@wpgmaps) * [10 years, 6 months ago](https://wordpress.org/support/topic/google-maps-crashing/#post-6811585) * Hi Naz. * I visited your map and entered in a postal code, but wasn’t able to replicate what you have been experiencing. * Which browser did you use when this occurred? * Thread Starter [nmk333](https://wordpress.org/support/users/nmk333/) * (@nmk333) * [10 years, 6 months ago](https://wordpress.org/support/topic/google-maps-crashing/#post-6811599) * hi * I am using IE 11 and if you type in the post code and then hover of the drop down list and select from there. then the app plugin crashes * thanks * naz * Plugin Author [WPGMaps](https://wordpress.org/support/users/wpgmaps/) * (@wpgmaps) * [10 years, 6 months ago](https://wordpress.org/support/topic/google-maps-crashing/#post-6811667) * Hi Naz. * I was able to replicate this by pressing the ‘Enter’ key on my side. * I have added this as a bug to the plugin ([https://trello.com/b/Brsxoyzo](https://trello.com/b/Brsxoyzo)) to ensure we have this fixed in the next update we release. * I sincerely apologize for any inconvenience caused. * Thread Starter [nmk333](https://wordpress.org/support/users/nmk333/) * (@nmk333) * [10 years, 5 months ago](https://wordpress.org/support/topic/google-maps-crashing/#post-6811668) * Hi * Thanks for looking into this and glad you could replicate. * When will the update be available as I am looking at buying the pro version for a client for launch dated 1 week in feb. * Thanks * naz * Plugin Author [WPGMaps](https://wordpress.org/support/users/wpgmaps/) * (@wpgmaps) * [10 years, 5 months ago](https://wordpress.org/support/topic/google-maps-crashing/#post-6811672) * Hi Naz. * We’ll have the update available, most likely in the week of the 4th of Jan 2016. It will be fixed before February for sure 🙂 * Thread Starter [nmk333](https://wordpress.org/support/users/nmk333/) * (@nmk333) * [10 years, 5 months ago](https://wordpress.org/support/topic/google-maps-crashing/#post-6811694) * hi i have tried your 04/01/2016 update and it still fails as above in previous messages. * please please can you have a look at fixing this as i am seriosuly interested in buying the pro version. * thanks Naz * Plugin Author [WPGMaps](https://wordpress.org/support/users/wpgmaps/) * (@wpgmaps) * [10 years, 5 months ago](https://wordpress.org/support/topic/google-maps-crashing/#post-6811697) * Hi Naz. * The last update was only tested on WordPress 4.4. Unfortunately no bugs or features were added to that update. * The next update should contain this fix though. Should it be urgent though, please get in touch with me via our contact page so I can send you the fix in the mean time ([http://www.wpgmaps.com/contact-us/](http://www.wpgmaps.com/contact-us/)) * Thread Starter [nmk333](https://wordpress.org/support/users/nmk333/) * (@nmk333) * [10 years, 5 months ago](https://wordpress.org/support/topic/google-maps-crashing/#post-6811701) * Based on the fact you have been so helpful and have offered a fix, I am buying the pro version. Live date for my site is 28 feb and hoping to get customer sign of 1 week in feb so have 1 week contingency. * thanks * naz * Thread Starter [nmk333](https://wordpress.org/support/users/nmk333/) * (@nmk333) * [10 years, 5 months ago](https://wordpress.org/support/topic/google-maps-crashing/#post-6811702) * hi I have bought the pro version and followed your instructions in the email and I get the following error when I try to activate the plugin. * Parse error: syntax error, unexpected ‘[‘, expecting ‘]’ in /var/sites/l/life- in-the.uk/public_html/wp-content/plugins/wp-google-maps-pro/wp-google-maps-pro. php on line 2339 * Thread Starter [nmk333](https://wordpress.org/support/users/nmk333/) * (@nmk333) * [10 years, 5 months ago](https://wordpress.org/support/topic/google-maps-crashing/#post-6811703) * This is line 2339 * if (isset($map_other_settings[‘list_markers_by’]) && $map_other_settings[‘list_markers_by’]! = “”) { * Plugin Author [WPGMaps](https://wordpress.org/support/users/wpgmaps/) * (@wpgmaps) * [10 years, 4 months ago](https://wordpress.org/support/topic/google-maps-crashing/#post-6811705) * Hi Naz. * Thank you for purchasing our plugin. * As this forum only supports the basic version of our plugin, please get in touch with us via the contact page ([http://www.wpgmaps.com/contact-us/](http://www.wpgmaps.com/contact-us/)) so that I can assist you further with the Pro version. * [MeOnline](https://wordpress.org/support/users/webber2012/) * (@webber2012) * [10 years, 3 months ago](https://wordpress.org/support/topic/google-maps-crashing/#post-6811718) * Having the same issue with latest version of Pro; Parse error: syntax error, unexpected ‘[‘, expecting ‘]’ in /home/accountname/public_html/site/wp-content/ plugins/wp-google-maps-pro/wp-google-maps-pro.php on line 2339 * Plugin Author [WPGMaps](https://wordpress.org/support/users/wpgmaps/) * (@wpgmaps) * [10 years, 3 months ago](https://wordpress.org/support/topic/google-maps-crashing/#post-6811719) * Hi webber2012 * Please contact us via our contact page ([http://www.wpgmaps.com/contact-us/](http://www.wpgmaps.com/contact-us/)) so I can have the latest version of the Pro sent to you, fixing this 🙂 Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘google maps crashing’ is closed to new replies. * ![](https://ps.w.org/wp-google-maps/assets/icon-256x256.png?rev=3058363) * [WP Go Maps - Google Maps, OpenStreetMap, Leaflet Map](https://wordpress.org/plugins/wp-google-maps/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-google-maps/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-google-maps/) * [Active Topics](https://wordpress.org/support/plugin/wp-google-maps/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-google-maps/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-google-maps/reviews/) * 15 replies * 3 participants * Last reply from: [WPGMaps](https://wordpress.org/support/users/wpgmaps/) * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/google-maps-crashing/#post-6811719) * Status: resolved