Title: Google Pay not working Last modified: October 16, 2024 --- # Google Pay not working * Resolved [anokino](https://wordpress.org/support/users/anokino/) * (@anokino) * [1 year, 6 months ago](https://wordpress.org/support/topic/google-pay-not-working-4/) * Hello, * The quick payment button with Google Pay doesn’t seem to work on my site, on mobile, the page just greys out and spins indefinitely, while on pc, the console displays this error : Uncaught (in promise) IntegrationError: Unexpected call to paymentFailed(). Ensure you are either submitting a payment or calling paymentFailed() once per expressCheckout Element confirm event. at v3/:1:356069 * And the woo commerce error block displays: Billing name is mandatory. I tried deactivating all the extensions and reinitialising the stripe sandbox.**Edit**: I hadn’t tried it but in fact stripe bugs whatever the method of payment, google pay express checkout, classic credit card, etc…. * Thanks in advance for your help, NL. - This topic was modified 1 year, 6 months ago by [anokino](https://wordpress.org/support/users/anokino/). - This topic was modified 1 year, 6 months ago by [anokino](https://wordpress.org/support/users/anokino/). Viewing 9 replies - 1 through 9 (of 9 total) * [ckadenge (woo-hc)](https://wordpress.org/support/users/ckadenge/) * (@ckadenge) * [1 year, 5 months ago](https://wordpress.org/support/topic/google-pay-not-working-4/#post-18077877) * Hi [@anokino](https://wordpress.org/support/users/anokino/), * Thank you for reaching out. * I understand you’re facing issues with Google Pay not working on your site. * Before proceeding with further troubleshooting, do you remember making any changes before the issue started, such as updating or installing plugin(s)? * On the other hand, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further: * System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support. Fatal error logs (if any) under WooCommerce > Status > Logs.You could copy and paste your reply here or paste it via [https://gist.github.com/](https://gist.github.com/) and send the link here. * Once we have more information, we’ll be able to assist you further. * Thread Starter [anokino](https://wordpress.org/support/users/anokino/) * (@anokino) * [1 year, 5 months ago](https://wordpress.org/support/topic/google-pay-not-working-4/#post-18079465) * Hi, Thanks for your response, here is the System Status Report : [https://gist.github.com/Anokino/cb605f286f25ba89c88796cd9ecc659d](https://gist.github.com/Anokino/cb605f286f25ba89c88796cd9ecc659d) There is no fatal errors however.I you want to test the payment on a page, you can try on this one : [Arômel – Au Vent des Abeilles](https://au-vent-des-abeilles.wf/produit/aromel/) Best regards, NL. * [Zee](https://wordpress.org/support/users/doublezed2/) * (@doublezed2) * [1 year, 5 months ago](https://wordpress.org/support/topic/google-pay-not-working-4/#post-18082887) * Hello [anokino](https://wordpress.org/support/users/anokino/), * Thank you for your reply. * I checked your site and noticed a JavaScript error, likely caused by caching. It appears that the minification of a JavaScript file is causing the issue. * ![](https://i0.wp.com/snipboard.io/QKu5ze.jpg?ssl=1) * I recommend disabling all caching mechanisms, including any server-side caching, and then checking the site again to see if the problem persists. * Let me know how it goes. 🙂 * Best regards. * Thread Starter [anokino](https://wordpress.org/support/users/anokino/) * (@anokino) * [1 year, 5 months ago](https://wordpress.org/support/topic/google-pay-not-working-4/#post-18097681) * Hi [@doublezed2](https://wordpress.org/support/users/doublezed2/), and thanks for your answer. * I’ve tried disabling any javascript minification or optimization, but that doesn’t solve the problem. * If you want to have a look on the website, minification is still disabled. Best regards,NL * [Zee](https://wordpress.org/support/users/doublezed2/) * (@doublezed2) * [1 year, 5 months ago](https://wordpress.org/support/topic/google-pay-not-working-4/#post-18098465) * Hello [anokino](https://wordpress.org/support/users/anokino/), * Thank you for your reply. * I checked your site and it looks like WP-Optimize is still enabled. Could you try disabling that plugin while we troubleshoot this issue? * Please leave it disabled so I can check it again from my end. Looking forward to your response. 🙂 * Best regards. * Thread Starter [anokino](https://wordpress.org/support/users/anokino/) * (@anokino) * [1 year, 5 months ago](https://wordpress.org/support/topic/google-pay-not-working-4/#post-18111129) * Hello [@doublezed2](https://wordpress.org/support/users/doublezed2/), Thanks for you answer, WP-Optimize is fully deactivated now. * Looking forward to your response, Best regards, NL * [Jonayed (woo-hc)](https://wordpress.org/support/users/jonayedhosen/) * (@jonayedhosen) * [1 year, 5 months ago](https://wordpress.org/support/topic/google-pay-not-working-4/#post-18115283) * Hi [@anokino](https://wordpress.org/support/users/anokino/),  * Thanks for disabling the `Wp-optimize` the plugin. It seems the issue is resolved now. I have had a quick test on your site it looks like the is resolved. * ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXfxkT66QUNdOXsE7ILyWrDI0S8XJ7stP7Puwn8bn1Y1SpBzoh2B- GB7sfkoD3vR3Wp15TdlAGxQ17Aq_G_kfwd6MAdr3HcYsaRb-JupYQwR4MBLx9M1j_tezYnSqoP2RMbHcwF9_fsHsHNZFLe7AnjFpugL? key=9gIRttHTrAMtk5eNa-H-Dwl9) * Please let me know if you have any other question and if you seeing the error still on your end. * Thread Starter [anokino](https://wordpress.org/support/users/anokino/) * (@anokino) * [1 year, 5 months ago](https://wordpress.org/support/topic/google-pay-not-working-4/#post-18115392) * Hi [@jonayedhosen](https://wordpress.org/support/users/jonayedhosen/) ! Yes, I can see the test orders you’ve made. * However, it still doesn’t work on my side (see below). [https://i.ibb.co/3vCCwRY/4yz-DUQKso-O.png](https://i.ibb.co/3vCCwRY/4yz-DUQKso-O.png) [https://i.ibb.co/VLsZBfh/ZHPHS8-KJr-N.png](https://i.ibb.co/VLsZBfh/ZHPHS8-KJr-N.png) * I’ve tried it in several browsers in private browsing, on my pc and on my phone even with mobile data. And none of them work. * The only error I see in the console after, is this one: Uncaught (in promise) IntegrationError: Unexpected call to paymentFailed(). Ensure you are either submitting a payment or calling paymentFailed() once per expressCheckout Element confirm event.at [https://js.stripe.com/v3/?ver=3.0:1:365397](https://js.stripe.com/v3/?ver=3.0:1:365397) - This reply was modified 1 year, 5 months ago by [anokino](https://wordpress.org/support/users/anokino/). * [Zee](https://wordpress.org/support/users/doublezed2/) * (@doublezed2) * [1 year, 5 months ago](https://wordpress.org/support/topic/google-pay-not-working-4/#post-18119470) * Hello [anokino](https://wordpress.org/support/users/anokino/), * Thank you for your reply. * I visited your site and did not see the error. However, I was not able to complete the transaction via Google Pay because my address is not a valid one. It would be helpful if you could share a valid address that I can use. * Additionally, I am still seeing several 403 errors in the console. * ![](https://i0.wp.com/snipboard.io/NUcat2.jpg?ssl=1) * Could you share the latest System Status Report? I want to review it and find out what could be causing these errors. * Looking forward to your response. 🙂 Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Google Pay not working’ is closed to new replies. * ![](https://ps.w.org/woocommerce-payments/assets/icon-256x256.png?rev=3234740) * [WooPayments: Integrated WooCommerce Payments](https://wordpress.org/plugins/woocommerce-payments/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-payments/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-payments/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-payments/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-payments/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-payments/reviews/) * 9 replies * 4 participants * Last reply from: [Zee](https://wordpress.org/support/users/doublezed2/) * Last activity: [1 year, 5 months ago](https://wordpress.org/support/topic/google-pay-not-working-4/#post-18119470) * Status: resolved