Title: Google ReCaptcha problem
Last modified: March 25, 2025

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# Google ReCaptcha problem

 *  Resolved [mikestankovich](https://wordpress.org/support/users/mikestankovich/)
 * (@mikestankovich)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/google-recaptcha-problem/)
 * Yesterday I switched to Formidable forms lite and trying to make google recaptcha
   working. Tried v2 and v3 same problem “The CAPTCHA was not entered correctly”
 * Even changed product and secret keys twice with new recaptcha. And followed the
   instruction from your website “Set up reCAPTCHA”
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgoogle-recaptcha-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Support [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/)
 * (@jonathanenlared)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/google-recaptcha-problem/#post-18381755)
 * Hey [@mikestankovich](https://wordpress.org/support/users/mikestankovich/) Thank
   you for reaching out today about this.
 * Could you share an screenshot of the reCAPTCHA settings on Formidable > Global
   settings > reCAPTCHA without including the keys info? Thanks.
 *  Thread Starter [mikestankovich](https://wordpress.org/support/users/mikestankovich/)
 * (@mikestankovich)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/google-recaptcha-problem/#post-18381990)
 * Here is the image
 * [https://drive.google.com/file/d/16mhvOkYaGD70Raxyp_1XKR61adlP_AmU/view?usp=drive_link](https://drive.google.com/file/d/16mhvOkYaGD70Raxyp_1XKR61adlP_AmU/view?usp=drive_link)
    -  This reply was modified 1 year, 2 months ago by [mikestankovich](https://wordpress.org/support/users/mikestankovich/).
    -  This reply was modified 1 year, 2 months ago by [mikestankovich](https://wordpress.org/support/users/mikestankovich/).
 *  Plugin Support [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/)
 * (@jonathanenlared)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/google-recaptcha-problem/#post-18382097)
 * Thank you for the screenshot [@mikestankovich](https://wordpress.org/support/users/mikestankovich/).
   The settings looks correct on my end. I just trued to submit a entry on the URL
   you share an it worked. If you submit an entry on private/incognito windows does
   it work?
 *  Thread Starter [mikestankovich](https://wordpress.org/support/users/mikestankovich/)
 * (@mikestankovich)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/google-recaptcha-problem/#post-18382133)
 * I’ve tried many times, always incorrect recaptcha. And none of the messages reach
   receiving email, yours also was not delivered too. Sometimes it looks like it
   was sent correctly but when I refresh the page I get that “The CAPTCHA was not
   entered correctly”. Tried on incognito tab, regular, different browsers, nothing
   helps. Like I said even changed the keys from google
 * [https://drive.google.com/file/d/1-WtyXEmIp9uRUB0smGC2ooDpqFGdjORy/view?usp=drive_link](https://drive.google.com/file/d/1-WtyXEmIp9uRUB0smGC2ooDpqFGdjORy/view?usp=drive_link)
 *  Plugin Support [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/)
 * (@jonathanenlared)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/google-recaptcha-problem/#post-18382356)
 * Thank you for confirming this [@mikestankovich](https://wordpress.org/support/users/mikestankovich/).
   To continue troubleshooting, can you create a new ticket over here [https://formidableforms.com/new-topic/](https://formidableforms.com/new-topic/)?
   On the new ticket, we’ll share some steps to share an staging site where we can
   check the issue directly on the staging site.
 *  Thread Starter [mikestankovich](https://wordpress.org/support/users/mikestankovich/)
 * (@mikestankovich)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/google-recaptcha-problem/#post-18386204)
 * Sorry I had to switch to other plugin, just to inform you that the same key for
   recaptcha worked with other plugin, so there is a problem with integration with
   formidable forms. From what I see in this forum there are quite a few posts with
   similar problem regarding recaptcha. Sorry I couldn’t be of more help
 * Thanks
 *  Plugin Support [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/)
 * (@jonathanenlared)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/google-recaptcha-problem/#post-18386320)
 * Thank you for letting us know [@mikestankovich](https://wordpress.org/support/users/mikestankovich/)
   We apologize for the issue you had. We’ll be happy to assist you again if you
   decide to try Formidable Forms again.
 * Best,

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Google ReCaptcha problem’ is closed to new replies.

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 * 7 replies
 * 2 participants
 * Last reply from: [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/)
 * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/google-recaptcha-problem/#post-18386320)
 * Status: resolved