Title: Google site kit error: google_api_connection_fail
Last modified: November 16, 2021

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# Google site kit error: google_api_connection_fail

 *  Resolved [anamaria21](https://wordpress.org/support/users/anamaria21/)
 * (@anamaria21)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/google-site-kit-error-google_api_connection_fail/)
 * Hey!
    I work with several websites and this time, for a new WordPress site ([https://aprende-finanzas.com/](https://aprende-finanzas.com/)),
   I tried cloning an existing one ([https://clubdeceramica.com/](https://clubdeceramica.com/))
   on my hosting (Cloudways) and then changing the domain and DNS records accordingly
   to avoid creating a new page from scratch. Of course, the design, information
   and plugins of the existing site were cloned to the new site. Everything seemed
   to work fine until I checked Google Site Kit on both sites where I got the following
   error message:
 * google_api_connection_fail
    Es posible que tu sitio no esté preparado para Site
   Kit Parece que tu sitio está teniendo un problema técnico con la recuperación
   de datos de los servicios de Google.
 * If I try to set up again Google Site Kit on clubdeceramica.com, it redirects 
   to the configuration page of the property aprende-finanzas.com and not the original.
   I tried deleting the plugin on both sites and re-installing it but the issue 
   continues.
 * Any advice on what should I do? I really appreciate your help with this issue!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgoogle-site-kit-error-google_api_connection_fail%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Adam Dunnage](https://wordpress.org/support/users/adamdunnage/)
 * (@adamdunnage)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/google-site-kit-error-google_api_connection_fail/#post-15076096)
 * Hello [@anamaria21](https://wordpress.org/support/users/anamaria21/) Thanks for
   getting in touch. As you cloned [https://aprende-finanzas.com/](https://aprende-finanzas.com/)
   while Site Kit was connected can please share the following and we can advise
   on this further:
    1. Your [Site Health information](https://imgur.com/Rtkmsba). You can use [this form](https://docs.google.com/forms/d/1lhjns2K7c0Ny7ME4gxTcsnYtNUtcMr8BvFpPQi23Y1E/edit)
       to share privately if preferred.
    2. Before you cloned your site was Site Kit working as expected, with the dashboards
       displaying data?
 * If you didn’t perform a site reset before cloning your site you can do so now
   and see if the same error occurs (**Tools > Available Tools > Reset Site Kit**).
   This will clear any old URL records on the Site Kit service.
 * Note that after you reset Site Kit you and any other connected administrators
   will need to follow the setup process once more, before then connecting the previously
   connected modules.
 *  Thread Starter [anamaria21](https://wordpress.org/support/users/anamaria21/)
 * (@anamaria21)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/google-site-kit-error-google_api_connection_fail/#post-15082545)
 * Hello Adam.
    To answer the 2nd question, before I cloned the site Site Kit was
   working fine. But with my team we managed to solve it, the administrator of the
   properties was able to do the setup process again and now it works. I will take
   into account your advice on resetting Google site kit before cloning a site. 
   Thanks for your help!
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/google-site-kit-error-google_api_connection_fail/#post-15085947)
 * [@anamaria21](https://wordpress.org/support/users/anamaria21/) Many thanks for
   sharing the additional information. Glad you were able to resolve it. Resetting
   the plugin can indeed reset all site records, ensure you’re not longer redirected
   to an old previously connected URL (associated with your old site URL). Just 
   be aware that resetting the plugin will result in all previously connected modules
   becoming disconnected for all users.
 * If you have any further queries going forward be sure to get in touch by opening
   a support topic. As it sounds like you’ve been using Site Kit for a while be 
   sure to also share your [plugin feedback](https://wordpress.org/support/plugin/google-site-kit/reviews/#new-post).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Google site kit error: google_api_connection_fail’ is closed to new replies.

 * ![](https://ps.w.org/google-site-kit/assets/icon-256x256.png?rev=3141863)
 * [Site Kit by Google - Analytics, Search Console, AdSense, Speed](https://wordpress.org/plugins/google-site-kit/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-site-kit/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/google-site-kit/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-site-kit/unresolved/)
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 * 3 replies
 * 3 participants
 * Last reply from: [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/google-site-kit-error-google_api_connection_fail/#post-15085947)
 * Status: resolved