Title: google_api_connection_fail
Last modified: September 12, 2024

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# google_api_connection_fail

 *  Resolved [bluebird17](https://wordpress.org/support/users/bluebird17/)
 * (@bluebird17)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/google_api_connection_fail-61/)
 * Edit: I may have found the issue, I’ll resolve the post in the week if it’s the
   case.
   Hello,
 * I’m trying to install Site Kit, but I’m getting the error google_api_connection_fail.
 * My website is hosted on my own VPS.
 * I have tried to install the mini-plugin but it didn’t fix the issue.
 * I have activated the extension through Health Check & Troubleshooting in incognito
   mode but it still didn’t work.
 * That’s all I have in my site health:
 * > [View post on imgur.com](https://imgur.com/41kn8be)
 * I have tried to install the extension on another WordPress website hosted on 
   my server and it didn’t work either.
 * I can see this error in Chrome’s console: 
   GET [https://lunaluna.fr/wp-admin/index.php?action=googlesitekit_proxy_setup_start&nonce=f4d0d5179c](https://lunaluna.fr/wp-admin/index.php?action=googlesitekit_proxy_setup_start&nonce=f4d0d5179c)
   500 (Internal Server Error)I ran curl -6 -I [https://sitekit.withgoogle.com](https://sitekit.withgoogle.com)
   and curl -4 -I [https://sitekit.withgoogle.com](https://sitekit.withgoogle.com)
   on my server, and both were successful, so I don’t think that my server is blocking
   connections.Thanks for your help.
    -  This topic was modified 1 year, 8 months ago by [bluebird17](https://wordpress.org/support/users/bluebird17/).
    -  This topic was modified 1 year, 8 months ago by [bluebird17](https://wordpress.org/support/users/bluebird17/).
    -  This topic was modified 1 year, 8 months ago by [bluebird17](https://wordpress.org/support/users/bluebird17/).

Viewing 1 replies (of 1 total)

 *  Plugin Support [Adam Dunnage](https://wordpress.org/support/users/adamdunnage/)
 * (@adamdunnage)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/google_api_connection_fail-61/#post-18010978)
 * Hi @bluebird17 thanks for getting in touch and sharing the information you have
   thus far. I’d be happy to assist you with this. Could you please share the following:
    1. Your [Site Health information](https://i.imgur.com/Rtkmsba.png). You can [use this form](https://docs.google.com/forms/d/1lhjns2K7c0Ny7ME4gxTcsnYtNUtcMr8BvFpPQi23Y1E/)
       to share privately if preferred. Please include your hosting provider on the
       form. The image you shared did not work so if you could share this way that 
       would be helpful.
    2. Have you recently changed your website domain or performed a site migration?
    3. Please share any [browser console errors](https://imgur.com/KyLAzgH.png) that
       appear when checking the Site Kit dashboard from a Chrome browser [incognito window](https://i.imgur.com/ALzgiHp.png)
       once more.
    4. Do you encounter the same issue when trying from [this URL](https://tastewp.com/create/NMS/8.0/6.2.2/google-site-kit/twentytwenty?ni=true&redirect=admin.php%3Fpage%3Dgooglesitekit-splash)
       which creates a temporary test WordPress site for you.
 * You can also attempt a [Site Kit reset](https://sitekit.withgoogle.com/documentation/using-site-kit/reset/)
   and try to set up Site Kit once more to see if this resolves the issue. If you
   have any questions let me know.

Viewing 1 replies (of 1 total)

The topic ‘google_api_connection_fail’ is closed to new replies.

 * ![](https://ps.w.org/google-site-kit/assets/icon-256x256.png?rev=3141863)
 * [Site Kit by Google - Analytics, Search Console, AdSense, Speed](https://wordpress.org/plugins/google-site-kit/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-site-kit/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-site-kit/)
 * [Active Topics](https://wordpress.org/support/plugin/google-site-kit/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-site-kit/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-site-kit/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Adam Dunnage](https://wordpress.org/support/users/adamdunnage/)
 * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/google_api_connection_fail-61/#post-18010978)
 * Status: resolved