Title: google_api_connection_fail problem
Last modified: December 8, 2022

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# google_api_connection_fail problem

 *  Resolved [ftcytime](https://wordpress.org/support/users/ftcytime/)
 * (@ftcytime)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/google_api_connection_fail-problem/)
 * This is my first time installing Site Kit. But I got this error immediately. 
   How can I solve it? Thank you..
 * Error: google_api_connection_fail problem
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgoogle_api_connection_fail-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/google_api_connection_fail-problem/#post-16271352)
 * Hi [@ftcytime](https://wordpress.org/support/users/ftcytime/),
 * Thanks for getting in touch, and sorry to hear you’ve been unable to successfully
   set up Site Kit. As there can be various causes for this please share the following
   and we can investigate this further:
    1. Your [Site Health information](https://i.imgur.com/Rtkmsba.png). You can [use this form](https://docs.google.com/forms/d/1lhjns2K7c0Ny7ME4gxTcsnYtNUtcMr8BvFpPQi23Y1E/)
       to share privately if preferred.
    2. What is your current location?
    3. Are you able to complete set up from [this disposable WordPress site](https://tastewp.org/plugins/google-site-kit/)?
 * Let me know if you have any questions with the above.
 *  Thread Starter [ftcytime](https://wordpress.org/support/users/ftcytime/)
 * (@ftcytime)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/google_api_connection_fail-problem/#post-16271471)
 * Hi James,
 * Thank you so much for replying so quickly.
 * 1. I have submitted the form.
    2. I am in Hong Kong but the server is in Shanghai.
   3. I think so. I went through the set up. It shows that I have connected to Search
   Console and PageSpeed.
 * Thank you.
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/google_api_connection_fail-problem/#post-16271512)
 * Many thanks for the update. Unfortunately if your site is hosted in Shanghai 
   there are regional restrictions on Google services, with such errors expected.
   This is particular true if you have no problems in setting up Site Kit on the
   disposable site, ruling out your own location, browser or device related issues.
 * As Google services are blocked from where your site is hosted unfortunately I
   don’t have any workaround to bypass such restrictions.
 *  Thread Starter [ftcytime](https://wordpress.org/support/users/ftcytime/)
 * (@ftcytime)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/google_api_connection_fail-problem/#post-16271526)
 * Hi James.
 * Thank you. I am not familiar with the extent Google is blocked there. Sorry for
   bothering you. Thank you so much for your time.
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/google_api_connection_fail-problem/#post-16272439)
 * No problem, happy to assist. Best of luck with your site.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘google_api_connection_fail problem’ is closed to new replies.

 * ![](https://ps.w.org/google-site-kit/assets/icon-256x256.png?rev=3141863)
 * [Site Kit by Google - Analytics, Search Console, AdSense, Speed](https://wordpress.org/plugins/google-site-kit/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-site-kit/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-site-kit/)
 * [Active Topics](https://wordpress.org/support/plugin/google-site-kit/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-site-kit/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-site-kit/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/google_api_connection_fail-problem/#post-16272439)
 * Status: resolved