Title: GooglePay Error
Last modified: May 17, 2025

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# GooglePay Error

 *  Resolved [backo](https://wordpress.org/support/users/backo/)
 * (@backo)
 * [1 year ago](https://wordpress.org/support/topic/googlepay-error/)
 * Hi, after updating to the newest version of plugin the GooglePay is not working.
   The error it gives is “There was a problem with the provided billing address:
   is required, is required”.
 * I need help with this ASAP as customers can’t use GooglePay now and it’s our 
   most used payment gateway.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgooglepay-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [LovingBro (woo-hc)](https://wordpress.org/support/users/lovingbro/)
 * (@lovingbro)
 * [1 year ago](https://wordpress.org/support/topic/googlepay-error/#post-18470964)
 * Hi [@backo](https://wordpress.org/support/users/backo/),
 * Thanks for reaching out to the WooPayments forum! I understand that Google Pay
   stopped working after the latest plugin update and is now showing a billing address
   error. That’s understandably urgent—especially since it’s your most used payment
   method and it’s directly affecting your customers’ ability to check out.
 * I tried to test your site at [http://eskimolearnearn.com](http://eskimolearnearn.com),
   but I wasn’t able to access the cart or checkout flow without logging into a 
   customer account. To help us investigate further, could you please share the 
   following:
    1. A screen recording of the issue so we can see exactly where and how the error
       is appearing.
    2. Your **System Status Report** from **WooCommerce → Status → Get system report**(
       you can paste it at [https://pastebin.com](https://pastebin.com) or [https://quickforget.com](https://quickforget.com)).
    3. Any relevant WooPayments error logs from **WooCommerce → Status → Logs**, especially
       from around the time the issue occurred.
 * Once we have this information, we’ll be able to dig deeper and help get Google
   Pay working again for your store. Looking forward to your update!
 *  Plugin Support [Feten L. a11n](https://wordpress.org/support/users/fetenlakhal/)
 * (@fetenlakhal)
 * [12 months ago](https://wordpress.org/support/topic/googlepay-error/#post-18497363)
 * Hi there,
 * It’s been a little while since we last heard from you, so I’ll mark this as resolved.
   Reach out anytime if you’d like to revisit this!
 * Apart from this, if you’re happy with our plugin and the support you’ve received,
   we’d really appreciate a review: [https://wordpress.org/support/plugin/woocommerce-payments/reviews/#new-post](https://wordpress.org/support/plugin/woocommerce-payments/reviews/#new-post)

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘GooglePay Error’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-payments/assets/icon-256x256.png?rev=3234740)
 * [WooPayments: Integrated WooCommerce Payments](https://wordpress.org/plugins/woocommerce-payments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-payments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-payments/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-payments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-payments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-payments/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Feten L. a11n](https://wordpress.org/support/users/fetenlakhal/)
 * Last activity: [12 months ago](https://wordpress.org/support/topic/googlepay-error/#post-18497363)
 * Status: resolved