Title: Gravity Forms eWAY Gateway
Last modified: November 19, 2020

---

# Gravity Forms eWAY Gateway

 *  [gchitsunge](https://wordpress.org/support/users/gchitsunge/)
 * (@gchitsunge)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/gravity-forms-eway-gateway/)
 * I am getting this error message when I try to make a payment
 * Transaction failed:
    Error posting eWAY request: 401, Unauthorized
 * What am I doing wrong?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgravity-forms-eway-gateway%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [gchitsunge](https://wordpress.org/support/users/gchitsunge/)
 * (@gchitsunge)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/gravity-forms-eway-gateway/#post-13682460)
 * System report:
 * Version: 2.4.21 ✔
    Upload folder: /var/www/wp-content/uploads/gravity_forms/ 
   Upload folder permissions: Writable ✔ Output CSS: Yes Output HTML5: Yes No-Conflict
   Mode: Yes Currency: AUD Background updates: Yes Locale: en_AU Registration: Site
   not registered ✘
 *  Plugin Author [webaware](https://wordpress.org/support/users/webaware/)
 * (@webaware)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/gravity-forms-eway-gateway/#post-13685995)
 * G’day gchitsunge,
 * 401 means that your API key / password pair is incorrect. You need to use the
   correct API key / password for the live gateway, and if you are trying to use
   the sandbox, you need to have a separate API key / password for your sandbox 
   account.
 * [https://go.eway.io/s/article/How-do-I-setup-my-Live-eWAY-API-Key-and-Password](https://go.eway.io/s/article/How-do-I-setup-my-Live-eWAY-API-Key-and-Password)
   
   [https://go.eway.io/s/article/How-do-I-set-up-my-Sandbox-API-Key-and-password](https://go.eway.io/s/article/How-do-I-set-up-my-Sandbox-API-Key-and-password)
 * cheers,
    Ross

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Gravity Forms eWAY Gateway’ is closed to new replies.

 * ![](https://ps.w.org/gravityforms-eway/assets/icon-256x256.png?rev=2590625)
 * [Gravity Forms Eway](https://wordpress.org/plugins/gravityforms-eway/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/gravityforms-eway/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/gravityforms-eway/)
 * [Active Topics](https://wordpress.org/support/plugin/gravityforms-eway/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/gravityforms-eway/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/gravityforms-eway/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [webaware](https://wordpress.org/support/users/webaware/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/gravity-forms-eway-gateway/#post-13685995)
 * Status: not resolved