Title: Gravity Forms – Post Update Addon Not Loading
Last modified: June 28, 2022

---

# Gravity Forms – Post Update Addon Not Loading

 *  Resolved [crwfadmin](https://wordpress.org/support/users/crwfadmin/)
 * (@crwfadmin)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/gravity-forms-post-update-addon-not-loading/)
 * Hello,
    When I have the Members plugin activated, it prevents the Gravity Forms“
   Post Update” from loading. I can’t figure out how to determine the required capabilities
   for the addon to load properly. All of the permissions are checked in the member
   settings for the account role I’m using.
 * Could you let me know what permissions are required for this to be visible and
   how to find that information? There is another plugin “Gravity Forms Bookings”
   that is behaving the same way, but it is commercial.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgravity-forms-post-update-addon-not-loading%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [pumpadmin](https://wordpress.org/support/users/pumpadmin/)
 * (@pumpadmin)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/gravity-forms-post-update-addon-not-loading/#post-15778306)
 * I am also having an issue with Members and Gravity forms. I installed **Gravity
   Forms HubSpot Add-On** but with Members activated, it will not allow the Gravity
   forms submissions to be exported to Hubspot.
 *  [nadesignlab](https://wordpress.org/support/users/nadesignlab/)
 * (@nadesignlab)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/gravity-forms-post-update-addon-not-loading/#post-15782844)
 * I’m having an issue with the **Gravity Forms Mailchimp Add-on** and Members. 
   When Members is activated, I cannot access the Mailchimp Add-on settings page.
 *  [nadesignlab](https://wordpress.org/support/users/nadesignlab/)
 * (@nadesignlab)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/gravity-forms-post-update-addon-not-loading/#post-15782896)
 * I just remembered that Members limits new functionality based on roles. Since
   Members was activated for me BEFORE the Mailchimp Add-on, I needed to grant the
   Admin role the GF Add-on capability for the Mailchimp Add-on. For me, this is
   located at Members -> Roles -> Choose the right role -> GF Add-ons. From there,
   just select Grant for any new add-on capabilities.
 *  Plugin Author [Caseproof LLC](https://wordpress.org/support/users/caseproof/)
 * (@caseproof)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/gravity-forms-post-update-addon-not-loading/#post-15785100)
 * Hi [@crwfadmin](https://wordpress.org/support/users/crwfadmin/), [@pumpadmin](https://wordpress.org/support/users/pumpadmin/)
 * Plugin authors can use any capability they want, including custom capabilities
   to access their features. If you know which capabilities are required to edit
   a particular feature in a plugin you can assign those capabilities to a user/
   role.
    In case when you don’t know capabilities, you need to contact plugin author
   to get more information about capabilities used in their plugin.
 * Best
 *  [pumpadmin](https://wordpress.org/support/users/pumpadmin/)
 * (@pumpadmin)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/gravity-forms-post-update-addon-not-loading/#post-15789515)
 * I am trying to give **Gravity Forms HubSpot Add-On** admin role, but I don’t 
   have the option Members -> Roles -> **Choose the right role ->** option in the
   Members settings. Is this an add-on for Members?
 *  [nadesignlab](https://wordpress.org/support/users/nadesignlab/)
 * (@nadesignlab)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/gravity-forms-post-update-addon-not-loading/#post-15789706)
 * [@pumpadmin](https://wordpress.org/support/users/pumpadmin/) – I just added the
   Gravity Forms Hubspot Add-on to one of my sites that uses Members. After activating
   the plugin, I went to Members -> Roles -> Administrator -> GF Add-ons tab. Under
   that tab, there are 2 unchecked capabilities: Hubspot: Add-on Settings and Hubspot:
   Uninstall. I checked ‘grant’ for both of them and then pressed Update. Once I
   did that, then Hubspot appears as a tab under the GF settings.
 *  [pumpadmin](https://wordpress.org/support/users/pumpadmin/)
 * (@pumpadmin)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/gravity-forms-post-update-addon-not-loading/#post-15789823)
 * [@nadesignlab](https://wordpress.org/support/users/nadesignlab/) That did it,
   thank you!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Gravity Forms – Post Update Addon Not Loading’ is closed to new replies.

 * ![](https://ps.w.org/members/assets/icon-256x256.png?rev=3508404)
 * [Members - Membership & User Role Editor Plugin](https://wordpress.org/plugins/members/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/members/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/members/)
 * [Active Topics](https://wordpress.org/support/plugin/members/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/members/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/members/reviews/)

 * 7 replies
 * 4 participants
 * Last reply from: [pumpadmin](https://wordpress.org/support/users/pumpadmin/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/gravity-forms-post-update-addon-not-loading/#post-15789823)
 * Status: resolved