Title: gravityform shortcode not working
Last modified: September 15, 2016

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# gravityform shortcode not working

 *  Resolved [tnchuntic](https://wordpress.org/support/users/tnchuntic/)
 * (@tnchuntic)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/gravityform-shortcode-not-working/)
 * OptinMonster 1.1.4.5
 * I am having issue with the rendering the shortcode for gravityform. It was working
   previously all of the sudden it stop working.
 * Its not rendering the shortcode it will just display the actual shortcode which
   is [gravityform id=”7″ title=”false” description=”false” ajax=”true”].
 * I am not sure if it is cause by the gravity form v2.0 or the optinMonster api?
   I couldn’t see any changes apart from the upgrade of gravity form v2.0.
 * Shortcode tags are the same no changes.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [Thomas Griffin](https://wordpress.org/support/users/griffinjt/)
 * (@griffinjt)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/gravityform-shortcode-not-working/#post-8197960)
 * We’ve just recently made an update to the WP plugin that now automatically parses
   shortcodes. Simply update the plugin, refresh your optin list and the shortcode
   should be brought in automatically now and should work as expected. 🙂
 *  [rustyreforma](https://wordpress.org/support/users/rustyreforma/)
 * (@rustyreforma)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/gravityform-shortcode-not-working/#post-8204604)
 * Hi Thomas, It seems that there’s still no update for the Optinmonster API in 
   WordPress. We’re still waiting for the update for the shortcode to be parsed.
 * Thanks and have a good day! 🙂
 *  Thread Starter [tnchuntic](https://wordpress.org/support/users/tnchuntic/)
 * (@tnchuntic)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/gravityform-shortcode-not-working/#post-8205254)
 * Sorry for late reply and thanks Thomas and Rusty for quick reply.
 * I have figure out the cause of issue, it is the API code generate in optinMonster
   and wp optinmonster plugin api not matching. Not sure why but I assume that my
   teammate generate new code and didnt update the wp optinmonster api fields in
   thw plugin.
 * Thanks again.
 *  [foster30lines](https://wordpress.org/support/users/foster30lines/)
 * (@foster30lines)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/gravityform-shortcode-not-working/#post-8961372)
 * Hey guys, I just ran into this issue today as well.
 * The interesting thing is, it parses the shortcode correctly on one page, but 
   then not another.
 * Here are the details:
    **Page with working shortcode parse:**[https://impactinstruction.com/leadershiplessons/](https://impactinstruction.com/leadershiplessons/)
 * **Page with shortcode parser not working:**[https://impactinstruction.com/project/6-strategies-maximize-sales-results/](https://impactinstruction.com/project/6-strategies-maximize-sales-results/)
 * **I am using version 1.1.6.2 on WordPress v4.7.2**
 * Is this because it is on a custom post type single page template?
 * Any help or insight into this will be much appreciated!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘gravityform shortcode not working’ is closed to new replies.

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 * 4 replies
 * 4 participants
 * Last reply from: [foster30lines](https://wordpress.org/support/users/foster30lines/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/gravityform-shortcode-not-working/#post-8961372)
 * Status: resolved