Title: Great plugin for e-commerce
Last modified: July 15, 2017

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# Great plugin for e-commerce

 *  [Raquel Devillé](https://wordpress.org/support/users/macaque/)
 * (@macaque)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/great-plugin-for-e-commerce/)
 * Great, reliable, free and easy to use, I’ve been using for myself and for my 
   customers.
 * Love it.
    -  This topic was modified 8 years, 11 months ago by [Raquel Devillé](https://wordpress.org/support/users/macaque/).
    -  This topic was modified 8 years, 11 months ago by [Raquel Devillé](https://wordpress.org/support/users/macaque/).
    -  This topic was modified 8 years, 11 months ago by [Raquel Devillé](https://wordpress.org/support/users/macaque/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [wpfishing](https://wordpress.org/support/users/wpfishing/)
 * (@wpfishing)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/great-plugin-for-e-commerce/#post-9320063)
 * Raquel,
 * Are you getting emails when an order status is changed? For example from ‘Pending’
   to ‘cancelled’. Try ordering something yourself & cancel the order (for example
   let PayPal timeout — takes a few hours) OR manually cancel the order (WP admin—
   WC — orders). In either of these situations, I don’t get the cancellation email.
 * When I place an order, I do get the email.
 * The same email address is used for ORDER & CANCELLATIONs. [sales@mysite.com](https://wordpress.org/support/topic/great-plugin-for-e-commerce/sales@mysite.com?output_format=md)
   
   I’ve tried with different mail types: webMail and SMTP/IMAP.
 * Maybe this will work with a fresh installation, such as yours??
 * WP: 3.8, Woo: 3.10 (I am seriously “afraid” of updating to 3.11 — LOL, but not
   really funny).
 * Thanks,
 * Bob
 *  [wpfishing](https://wordpress.org/support/users/wpfishing/)
 * (@wpfishing)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/great-plugin-for-e-commerce/#post-9320068)
 * OOPS … WP: 4.8
 *  Thread Starter [Raquel Devillé](https://wordpress.org/support/users/macaque/)
 * (@macaque)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/great-plugin-for-e-commerce/#post-9321132)
 * Hello wpfishing,
 * I never had any problem and always receive the emails.
 * On the other hand, I had email problems such as not receiving emails. Now I use
   my Gmail address instead of [email@mydomain.com](https://wordpress.org/support/topic/great-plugin-for-e-commerce/email@mydomain.com?output_format=md)
 * I’ve been using WooCommerce on my [aerial yoga site](https://yogaaerien.be/).
   I have a [regular shop with products](https://yogaaerien.be/inscriptions-yoga-aerien/)
   and now I’m using a [calendar plugin for events](https://yogaaerien.be/calendrier/)
   that uses WooCommerce and it works fine. I received emails, canceled one purchase
   and emails were sent.
 * You could create a test site to update before updating the live site. It’s safer
   and less work.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Great plugin for e-commerce’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
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 * 3 replies
 * 2 participants
 * Last reply from: [Raquel Devillé](https://wordpress.org/support/users/macaque/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/great-plugin-for-e-commerce/#post-9321132)