Great plugin [includes feedback]

  • o.boote

    (@oboote)


    8 years, 2 months ago

    (Feedback: consider styling the “successful” and “failed” email notifications differently; they’re 99.9% identical and we went 3 weeks receiving “Backed Up: [Domain Name” emails thinking all was good before looking at the email and noticing that the latest status had changed to “The backup attempt has finished, apparently unsuccessfully”).

    Great plugin, easy to setup, literally a no brainer to have running on your site and serve as a second backup solution!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    8 years, 2 months ago

    Hi,

    Thank you for the feedback! When a backup fails, the email notification says so in the subject, not just in the body. Is that not happening for you?

    David

    Thread Starter o.boote

    (@oboote)

    8 years, 2 months ago

    Hi David,

    I’m afraid not – all notifications indicate “Backed up: [Website Name]” – here’s a screenshot of my inbox which illustrates how misleading it can be (for ref, the notifications with attachments are failed notifications).

    https://www.dropbox.com/s/dpx2i8e08xwswdv/Untitled.png?dl=0

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    8 years, 2 months ago

    Is the mail client truncating the title? If you open the email, and/or show the source, does something more show?

    David

    Thread Starter o.boote

    (@oboote)

    8 years, 2 months ago

    This obscure webmail client? 😛

    
SUBJECT: Backed up: Zegal (formerly Dragon Law) (UpdraftPlus 1.14.2) 2018-02-06 14:21 

From: WordPress <wordpress@snip> Attachments
6 Feb
to <snip>
Body:
Backup of: http://<snip>
UpdraftPlus WordPress backup is complete.
Backup contains: Files and database (Full backup)
Latest status: The backup attempt has finished, apparently unsuccessfully

Email reports created by UpdraftPlus (free edition) bring you the latest UpdraftPlus.com news - read more at https://updraftplus.com/news/

* All-new UpdraftCentral to be released in next few days – a sneak peak… (2 February 2018)
* UpdraftPlus is now (approximately) 5 years old. Here’s to the next 5 years… (2 February 2018)
* Vacancy for Head of Testing at UpdraftPlus (31 January 2018)
* UpdraftPlus confirms acquisition of Easy Updates Manager (31 January 2018)
* UpdraftPlus release 1.14.3 / 2.14.3 (25 January 2018)
* Getting the best from your support request (24 January 2018)

Introducing UpdraftCentral: UpdraftCentral is a highly efficient way to manage, update and backup multiple websites from one place. Get UpdraftCentral - https://updraftcentral.com

Errors encountered:
* Have not yet obtained an access token from Google - you need to authorise or re-authorise your connection to Google Drive. (Invalid request (refresh token not present).) (no_refresh_token)

    Another example of it being misleading; it says “Backup is now completed” and then 2 lines later says “has finished, apparently unsuccessfully.”

    • This reply was modified 8 years, 2 months ago by o.boote.
    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    8 years, 2 months ago

    Hi,

    Ah, thank you. I understand what’s going on now. I have created a task in our bug tracker to get this fixed, so that that final failure will show up as it ought to.

    David

Viewing 5 replies - 1 through 5 (of 5 total)

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