Title: Great product, helpful support
Last modified: July 13, 2017

---

# Great product, helpful support

 *  [lyndabrook](https://wordpress.org/support/users/lyndabrook/)
 * (@lyndabrook)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/great-product-helpful-support/)
 * As a new website developer I am really learning everything from scratch. the 
   plugin worked straight away and was easy to configure to get the settings I wanted.
   No problems with compatability but it seems to work best with MP4 videos as I
   had problems with uploading other video types eg mov. Support team were great
   in diagnosing the problem and once the problem was identified we were able to
   upload MP4 videos to player and problem sorted

Viewing 1 replies (of 1 total)

 *  [huge-it-support-1](https://wordpress.org/support/users/huge-it-support-1/)
 * (@huge-it-support-1)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/great-product-helpful-support/#post-9318274)
 * Dear lyndabrook
 * Thank you for your kind words. Your review is much appreciated.
    Our whole team
   is doing its best to provide you the best product and client-oriented support.
 * In the case of any questions, please, feel free to contact us.
    Best wishes! 
   🙂

Viewing 1 replies (of 1 total)

The topic ‘Great product, helpful support’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/video-player_fbf1f1.svg)
 * [Video Player](https://wordpress.org/plugins/video-player/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/video-player/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/video-player/)
 * [Active Topics](https://wordpress.org/support/plugin/video-player/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/video-player/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/video-player/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [huge-it-support-1](https://wordpress.org/support/users/huge-it-support-1/)
 * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/great-product-helpful-support/#post-9318274)