Title: Hacked, cannot access wp_admin
Last modified: November 8, 2021

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# Hacked, cannot access wp_admin

 *  [kendleycom](https://wordpress.org/support/users/kendleycom/)
 * (@kendleycom)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/hacked-cannot-access-wp_admin/)
 * Site now displays new content, so I’m unsure what might have been wiped in wp_admin,
   though not many files show recent changes when I look from the Host side.
    I 
   can only confirm that I looked at the site on Sept. 10, and I saw the changes
   last night. Every attempt to log in to wp_admin leads to the same or other permutations
   of the same new content — can’t get to mysite/wp_admin/ or mysite/wp_login, much
   less see what is going on. Unfamiliar cookies now show the site, from pxlgnpgecom-
   a.akamaihd.net — don’t know if they are from plugin or some other source. What
   I’ve done from [https://wordpress.org/support/article/faq-my-site-was-hacked/#other-resources](https://wordpress.org/support/article/faq-my-site-was-hacked/#other-resources):—
   Scanned site remote and found no issues. — reset password via phpMyAdmin on host
   db — Host rep advised that I could overwrite /wp_admin and /wp_content manually,
   and there was no effect. Realized later that the backup was from an older version
   of WordPress, and have asked Host to roll back to a more recent update from their
   end. — after rollback confirmation, will upload new secret keys and salts to 
   force login.
 * Really, I don’t know how else to get into my site to see what’s left. Please 
   advise.
    -  This topic was modified 4 years, 7 months ago by [kendleycom](https://wordpress.org/support/users/kendleycom/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhacked-cannot-access-wp_admin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Alan Fuller](https://wordpress.org/support/users/alanfuller/)
 * (@alanfuller)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/hacked-cannot-access-wp_admin/#post-15047243)
 * Your DNS is pointing to a service Incapsula / Imperva – is that deliberate – 
   is that something you or BlueHosts use – or should your DNS be pointing at a 
   Bluehost IP. It looks like a parked domain service.
 *  Thread Starter [kendleycom](https://wordpress.org/support/users/kendleycom/)
 * (@kendleycom)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/hacked-cannot-access-wp_admin/#post-15048062)
 * [@alanfuller](https://wordpress.org/support/users/alanfuller/) It should be pointed
   toward Bluehost, and that’s what Bluehost shows on the back end. I will look 
   this up later in the day to see if I can understand what this means. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Hacked, cannot access wp_admin’ is closed to new replies.

## Tags

 * [hacked](https://wordpress.org/support/topic-tag/hacked/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [kendleycom](https://wordpress.org/support/users/kendleycom/)
 * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/hacked-cannot-access-wp_admin/#post-15048062)
 * Status: not resolved

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