Title: HackRepair.com option
Last modified: April 23, 2020

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# HackRepair.com option

 *  [Micha](https://wordpress.org/support/users/michapaashuis/)
 * (@michapaashuis)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/hackrepair-com-option/)
 * Hi Developers,
 * In the Banned Users section, there is a checkbox to “Enable HackRepair.com’s 
   blacklist feature.“
    We have enabled that function.
 * My rest api connection created a authentication error last week after some user
   cleanup. So we could not connect to the Woocommerce rest api. It give a 403 error.
   When i switch this option off it works fine again.
 * So my question was: Is there a way to remove my own ip address from this blacklist?
   
   Hackrepair.com replied to me: _That plugin and Blacklist option is no longer 
   fully supported. I recommend not using the blacklist option._
 * Can you confirm this reply?
 * Regards,
 * Micha

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [nlpro](https://wordpress.org/support/users/nlpro/)
 * (@nlpro)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/hackrepair-com-option/#post-12723908)
 * The **Banned Users** module **Default Blacklist** setting is for 99% a list of
   user agents (written to the .htaccess file when using Apache web server) for 
   which request are banned (403 forbidden).
 * The entry that causes issues most of the times is the one blocking requests with
   an empty user agent.
 * So make sure that:
    - Your (REST API) request does not have an empty user agent…
    - …and the user agent value does not match any of the other entries.
 * To prevent any confusion, I’m not iThemes.
    -  This reply was modified 6 years, 1 month ago by [nlpro](https://wordpress.org/support/users/nlpro/).
    -  This reply was modified 6 years, 1 month ago by [nlpro](https://wordpress.org/support/users/nlpro/).
 *  Thread Starter [Micha](https://wordpress.org/support/users/michapaashuis/)
 * (@michapaashuis)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/hackrepair-com-option/#post-12725376)
 * [@nlpro](https://wordpress.org/support/users/nlpro/) Thanks for the reply. So
   first I need to check in the htaccess file if my ip address is blocked.
 * When my ip address is not in the file i must check if my rest api application
   sent a user agent.
 * I was not familiar with this option 😉
    It’s switched off now but it was working
   well. So im going to look in the htaccess file.
 * Regards
 *  [nlpro](https://wordpress.org/support/users/nlpro/)
 * (@nlpro)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/hackrepair-com-option/#post-12727794)
 * You don’t really need to check for your IP address in the .htaccess file. If 
   your IP address is banned (by the iTSec plugin) it will be listed in the **Ban
   Hosts** setting (under Ban Lists) of the **Banned Users** module.
 * By default the iTSec plugin automatically writes entries to the .htaccess file(
   unless you have disabled the **Write to Files** setting in the **Global Settings**
   module).
 *  [hackrepair](https://wordpress.org/support/users/hackrepair/)
 * (@hackrepair)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/hackrepair-com-option/#post-12733730)
 * Thank you for the follow-up folks.
 * Yes, I did help in developing this option and do continue to use it on many websites.
 * Though I have found that this particular feature does not play well with all 
   plugins, so it’s best to just disable in those cases when errors arise; as the
   more obvious solutions noted above do not always work (maddeningly so).
 *  Thread Starter [Micha](https://wordpress.org/support/users/michapaashuis/)
 * (@michapaashuis)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/hackrepair-com-option/#post-12737519)
 * I will disable this function. Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘HackRepair.com option’ is closed to new replies.

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 * 5 replies
 * 3 participants
 * Last reply from: [Micha](https://wordpress.org/support/users/michapaashuis/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/hackrepair-com-option/#post-12737519)
 * Status: not resolved