Title: Happy Form timeout when testing
Last modified: February 1, 2022

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# Happy Form timeout when testing

 *  Resolved [pheck](https://wordpress.org/support/users/pheck/)
 * (@pheck)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/happy-form-timeout-when-testing/)
 * Hello!
 * I installed Cleantalk on my customer website. When trying to test the functionality
   with the address [s@cleantalk.org](https://wordpress.org/support/topic/happy-form-timeout-when-testing/s@cleantalk.org?output_format=md),
   the contact form at [https://laurafuenfstueck.com/contact](https://laurafuenfstueck.com/contact)/
   doesn’t display the Cleantalk Spam message as it is on other sides, but the form
   just times out and doesn’t come back. The customer uses Happyforms as a contact
   form plugin – couldn’t find any entries here in the forum related to Happyforms.
 * Any idea?
 * Cheers Peter
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhappy-form-timeout-when-testing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/happy-form-timeout-when-testing/#post-15316686)
 * Hello Peter,
 * Thank you for your feedback.
 * We are going to test the Happyforms plugin in our environment.
 * It may take 1-2 business days.
 * We’ll contact you as soon as we finish.
 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/happy-form-timeout-when-testing/#post-15322686)
 * Hello Peter,
 * We’ve fixed the issue.
 * Please, reinstall the plugin. ( [https://github.com/CleanTalk/wordpress-antispam/releases/download/fix-version/cleantalk-spam-protect.zip](https://github.com/CleanTalk/wordpress-antispam/releases/download/fix-version/cleantalk-spam-protect.zip))
 * Here is a guide for you:
 * 1. Go to WordPress Administrator Panel —> Plugins.
    2. Find the plugin “Anti-
   Spam by CleanTalk” —> Deactivate. 3. After the automatic page refreshing find
   the plugin again “Anti-Spam by CleanTalk” —> Delete. Confirm “Yes, delete these
   files”. 4. Download the plugin archive from the link above. 5. Go to Plugins —
   > Add New —> Upload Plugin. 6. Choose the downloaded archive and press “Install
   Now”.
 * All the changes will be included in the next stable release.
 * Best wishes.
 *  Thread Starter [pheck](https://wordpress.org/support/users/pheck/)
 * (@pheck)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/happy-form-timeout-when-testing/#post-15323409)
 * Thanks – that works. But a little bit different as on other sites, I made with
   Elementor and using the Elementor form. With Happyforms, the form completely 
   disappears, just posting the “Forbidden” message instead – nevertheless, better
   as before and OK to use it now!
 * Cheerrs
 * Peter
    -  This reply was modified 4 years, 4 months ago by [pheck](https://wordpress.org/support/users/pheck/).
 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/happy-form-timeout-when-testing/#post-15323608)
 * You are welcome, Peter!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Happy Form timeout when testing’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [Anti-Spam by CleanTalk. Spam protection](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [SergeM](https://wordpress.org/support/users/serge00/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/happy-form-timeout-when-testing/#post-15323608)
 * Status: resolved