Having Trouble Uploading

  • supersumo

    (@supersumo)


    9 years, 7 months ago

    Hello, I am having problems uploading .docx files, I’ve done everything to allow them to upload. I’ve even tried a plugin to allow certain all kinds of extensions and that didn’t even work.

    I even went into functions.php and allowed it by mimes, and that didn’t even work, I tried even going into the php.ini and changing the upload information and memory_limit.

    It keeps throwing a HTTP Error along with a 502 Bad Gateway after Trying a .docx file.

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  • Arnel C.

    (@arncus)

    9 years, 7 months ago

    Hello Supersumo,

    Sorry for the problem with the 502 Bad Gateway error when uploading .DOCX files. I was researching this issue and I found that it had not only been reported earlier in the WordPress forum (https://ww.wp.xz.cn/support/topic/502-bad-gateway-when-attached-a-doc-file/), but also in other types of software online. The current work around is to simply convert the file to a different format. I did a search in the Microsoft forums, and the closest thing I found related did not resolve it (in typical Microsoft fashion). Hopefully, someone has an update on this issue. Apologies that I have not been able to provide a definitive answer – only a possible work-around.

    Regards,
    Arnel C.

Viewing 1 replies (of 1 total)

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