Header and footer not loading to edit with Elementor

  • Resolved Marcia Carvalho

    (@marcia-oliveira)


    2 years, 5 months ago

    I need to change informations on header and footer but when I try to edit with Elementor, stay loading, loding, loading and never opens the editor. Any other page I can edit with Elementor.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    2 years, 4 months ago

    Hello @marcia-oliveira,

    Is there any error message displayed?

    For now, we recommend you resave your permalinks so that they are regenerated properly by your site. Sometimes, permalink generation may not generate correctly, leading to issues like this.

    Previously, there was a user who experienced a similar issue. You can see the forum thread with the link below

    https://ww.wp.xz.cn/support/topic/template-not-loading-2/

    We will await your further updates.

    Thank You

    Thread Starter Marcia Carvalho

    (@marcia-oliveira)

    2 years, 4 months ago

    Thank you for your message. I followed @tcch’s suggestion to disable and enable Elementor again and after that I was able to edit the footer and header with Elementor normally.

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    2 years, 4 months ago

    Hello @marcia-oliveira,

    You’re welcome, we’re glad to hear that!

    If you have any other issues, please don’t hesitate to create a new topic.

    Happy Weekend! 😊

Viewing 3 replies - 1 through 3 (of 3 total)

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